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Think, Feel and Act Like a Leader

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Here are your latest articles, links, hints and tips on being a better leader.

Think Like a Leader

For an individual human being, moments are the thing. Moments are what we remember and what we cherish.’ These words were written, along with his brother, by one of my favourite authors, Chip Heath. I heard Chip speak in 2006 – and the ‘moments’ with him are indelibly imprinted in my mind.  We all have moments that are fixed in our minds, but Chip is saying we should be much more intentional about creating them – not just for ourselves, but for others.

Feel Like a Leader

When moments come back to us, they are seldom emotionally neutral – they come with feelings attached. And managing the feelings these moments bring is a skill that can be cultivated.  So, as you read this, there will be moments coming into your mind – what are they teaching you, and how can you use them?  I met Chip when Lesley and I were studying Strategy for Nonprofits at the Graduate Business School at Stanford University, and he gave her a copy of the proof of his new book to read through and comment on. What a special moment that was, and one where the positive feeling reinforced the moment.

Act Like a Leader

Leaders should always be thinking of those they lead. What kind of moments are you creating for your colleagues and customers? Making them meaningful will go a long way to cementing your position as a leader to trust and follow.
Now listen to Chip yourself. Here he tells how can you elevate a moment—and  asks can every moment be truly powerful? Chip Heath, one of the two brothers who wrote The Power of Moments: Why Certain Experiences Have Powerful Impact. Discover the Heath Brothers’ four defining moment types, and how your organisation can create more powerful moments.
Leaders Listen!
Here is a different take on moments – this time on how to ‘own the moment’ and develop as a leader. Written by Simon T. Bailey you can click on the link to read the whole article on the Business Journals website.

“How can one own the moment? A good leader must set an example, and if he or she is unable to take charge of the moment and carry out what needs to be done, then other employees will follow suit and always lack the courage to do what is required in the moment. Here are a few ways in which a leader can own the moment:

Logic over emotion
A good leader acts in the moment, but not out of impulse. It is important to trust your instincts, but never let heated emotions guide you. A mindful leader is trained to always observe and notice everything around them, and they are able to calmly differentiate between logic and emotion.

Abandon the familiar
We tend to turn toward established patterns when trying to ascertain how to deal with a certain situation. The difference between leading and following is the ability to abandon all the rules and precedents swimming around in our minds and take new and innovative routes in order to resolve a problem.

Taking a backseat
Owning a moment doesn’t always mean taking charge, it means overcoming a challenge in the best possible manner. A good leader knows when someone else may be able to better deal with a certain situation and leverages the strengths of all their employees.”
Leaders Read!
Now the opportunity to see the other half of the Heath Brothers Duo. In this short video Dan urges us to ‘Build Peaks; Don’t Fix Potholes’.
Leaders Watch!

The Leader's View

The striking structure of Dynamic Earth in Edinburgh, which opened in 1999, is now a fixture of the capital’s landscape. This five-star visitor attraction aims to show how our earth has formed and transformed over millenia, and it does it through amazing interactive technology.

Its location is no accident – beside the new Scottish Parliament and the historic Holyrood Palace. But all these buildings are dwarfed by the size and story of the natural landscape. Arthur’s Seat, a long extinct volcano, dominates the terrain and the adjoining Salisbury Crags where James Hutton, widely recognised as the father of modern geology, observed that the formation of the rocks must have occurred in very different ages.


Longer Read

The Power of Moments: Why Certain Experiences Have Extraordinary Impact
By Chip and Dan Heath and published by Transworld Digital in 2017.  

Our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children?

This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why we feel most comfortable when things are certain, but we feel most alive when they’re not. And why our most cherished memories are clustered into a brief period during our youth.

Read and discover how brief experiences can change lives and what happens in that time. Many of the defining moments in our lives are the result of accident or luck - but why would we leave our most meaningful, memorable moments to chance when we can create them? 

A great book ‘The Power of Moments’ shows us how to be the author of richer experiences.

Available from Waterstones.


This Week's Blog

A Big Day Out #89

Latest Blog

...and finally

...without a little reflection, there is no Insight Added.
"Transitions should be marked, milestones commemorated, and pits filled. That’s the essence of thinking in moments.”
Chip and Dan Heath
Lead well
Graham and Lesley
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