August 2020 Update
From the Chief Executive,

Are we there yet?

A journey without a map, without a known path and without visible landmarks takes a toll on our spirits and our energy.  It seems we will have to muster all our resilience and collective ingenuity to figure out how we can re-imagine a bright future.  Reaching out, working together and sharing our problems and our hopes is more important than ever.  The tourism industry is all about people, about bringing them together, about ‘looking up’, about opening our minds and finding that special place.  We must be part of the way out of this, for our economy, for our community, for our people and for ourselves.

Read more. 
Still standing
On our visit to Tropical North Queensland, the QTIC board has an opportunity to see resilience and tourism excellence demonstrated in the most compelling way. Over the last 27 years, Mark and Judy Evans have re-imagined and re-created a historic tourism icon, Paronella Park, into a multi-award winning attraction for Queensland. Along the way, Paronella Park was voted 'Number 1 Tourism Attraction' several times in the RACQ/QTIC popular vote. All this despite several disasters almost ending ‘the dream’ originally created by Jose Paronella in the 1930s.
In 2006 cyclone Larry left little of the lush greenery behind and when QTIC visited the site with the then Tourism Minister Margaret Keech only days later. The only thing undiminished was Mark and Judy’s determination to re-rebuild and re-open better than ever. Their spirit lifted the entire region and gave hope to many who were on the brink of giving up in the face of the scale of the disaster. The park today and its enhanced services, is living proof of how tourism can overcome even the greatest odds through determination and collaboration. 
Cyclone Yasi tested the Evans again a few years later but was no match for these tourism pioneers, nor it seems will the COVID crisis stop them from making the most of every opportunity. Queensland visitors, in greater numbers than ever, are rediscovering all the precious experiences that this state has to offer and Paronella has earned its position on that list. If you need convincing that every challenge brings new opportunities, look no further than Paronella Park and come away with renewed hope and a belief in our industry’s future. 

Destination IQ Save the Date

We’re holding the annual Destination IQ forum online this year, which means more of you can join us as we celebrate the Year of Indigenous Tourism! Keep an eye out for more announcements soon and be sure to mark Thursday 12 November on your calendars.
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Webinars + FREE
One-on-one Coaching

Stage 2 of the Program is FREE one-on-one coaching, you will be provided with four sessions of 60-minute coaching. Coaching is tailored to individual businesses to provide ongoing support, resources and respond to questions you may have from one or more of the webinars.

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Micro-Credentialing Program

There are only a few spaces still available so be sure to register today.  The QTIC endorsed micro-credentials offers alternative current skilling solutions that provide direct benefit to tourism and hospitality businesses and their workforce. 


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Raising the Bar - Grant Program

Bundaberg Rum is inviting registrations of interest from venue operators across Australia to access $11.5m of funding under the Raising the Bar to help support the hospitality industry to recover from the impacts of COVID19 and reopen their doors. This is part of a $US100m global fund established by Bundaberg Rum’s parent company, Diageo. Read more here. 

Tourism Grants Available
Our QTIC Grants Gateway provides a curated list of available funding grants and programs across Australia that are relevant to businesses in the tourism industry in Queensland. Grants Gateway is a FREE resource for current financial QTIC Members (if you aren't already, please log in to your QTIC Member account to discover what the Grants Gateway has to offer).
DestinationQ: Date Announced

In this extraordinary year, the Queensland tourism industry’s peak annual forum DestinationQ will be held virtually on Friday, 4 September 2020. 

Presented in partnership by the Department of State Development, Tourism and Innovation, the Queensland Tourism Industry Council and Tourism and Events Queensland, the forum will focus on supporting the state’s tourism industry to understand and adapt to the continuing impacts of COVID-19. 

Guest presenters and panellists will offer perspectives on the health, social and economic impacts of COVID-19 and provide inspiration for the future of tourism, examining new opportunities and profiling sustainable operating models. 

The full program will be released soon. Tourism businesses and event organisers from around Queensland are encouraged to join the forum. Click here to register for the online event. 

Save The Date - QTIC World Tourism Day Breakfast

Each year the UN World Tourism Organisation (UNWTO) celebrates the importance of the industry to the wider global community with World Tourism Day in September.  Despite the challenges of this year, we would like to highlight the value tourism provides to the Queensland economy and to the community in general.  Read more.


COVID Safe Plan 

In response to recent positive COVID-19 cases, a range of measures have been put in place as of 22 August 2020. These Local Government Areas (LGAs) have been listed as restricted areas.

Gatherings in private homes and public spaces will be restricted to a maximum of 10 people in restricted areas and 30 people in all other parts of Queensland. These limits do not apply to businesses operating under a COVID Safe plan.

For more information on the COVID Safe plan for the industry click here.


With new cases emerging close to home and the enforcement of COVID Safe practices by businesses under close scrutiny, we urge our industry to ensure they are adhering to all necessary protocols. Our free COVID Clean checklist program is designed to help step businesses through the necessary processes to get back to business safely and is aligned to the Queensland Government regulations.

250 Queensland tourism businesses are now COVID Clean, with hundreds of applications in progress. Give your customers confidence and protect your staff, your community and your business. Find out more here and contact us if you need help with a current application.


Are you ready for recovery?

To help prepare the tourism industry for recovery from the COVID-19 pandemic, Dr Sarah Gardiner from Griffith Institute for Tourism has created a FREE micro-credential short course called Tourism – Ready for Recovery. 

This course provides you with key insights and information, videos, activities, scenarios and case studies to assist you navigate your way through this crisis, consider your recovery action plan and emerge more resilient and competitive as borders reopen and restrictions ease.

All participants will receive a Griffith digital badge on completion that you can use to promote that you are ready for recovery.

Accreditation Updates

QTIC is currently offering 50% OFF first year accreditation fees for new registrations and COVID Clean applicants. This offer is available for a limited time only – contact us for more details.

Our Quality Tourism (QTAB) and Star Ratings accredited businesses will now know annual renewals are underway. Any operators requiring assistance with their online renewal modules are encouraged to get in touch for assistance.

Back to Work Program

Support payments of up to $20,000 are available for eligible employers who hire eligible unemployed Queenslanders. 

  • Employer Support Payment
    Employer Support Payments of up to $15,000 are available for employers who hire an eligible unemployed jobseeker.
  • Youth Boost Payment
    Youth Boost Payments of up to $20,000 are available for employers who hire an eligible young unemployed jobseeker, aged between 15-24 years.
  • Apprentice and Trainee Boost Payment
    Apprentice and Trainee Boost Payments of up to $20,000 are available for employers who hire an eligible unemployed Queenslander who is undertaking an eligible apprenticeship or traineeship.
Read more here.
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Contact Information
Level 5, 189 Grey Street, South Brisbane, QLD 4101 

07 3236 1445   |

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Queensland Tourism Industry Council (QTIC) is the peak industry body for tourism in Queensland, acting as “The Voice of Tourism”. We’re a not-for-profit, private sector, membership-based organisation representing the interests of Queensland’s tourism and hospitality industry.

QTIC acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders both past, present and future; and extend that respect to all Aboriginal and Torres Strait Islander Peoples.