From the Chief Executive,

Despite the ongoing challenges facing most tourism operators, we found some reasons to be inspired and feel more positive last week. Our QTIC start-of-the-year event brought together nearly 300 motivated guests, as well as the Minister for Tourism Industry Development and Innovation, Hon Stirling Hinchliffe; Assistant Minister for Tourism Industry, Michael Healy; Minister for Employment, Small Business and Training, Hon Di Farmer; Leader of the Opposition and Shadow Minister for Tourism, David Crisafulli; and Shadow Assistant Minister for Tourism Industry Development, Stephen Bennett.

Read more here.

For more images from the night head to our Facebook page here. 
Save the Date:
NAIDOC Breakfast

The QTIC NAIDOC Corporate Breakfast will be held on Wednesday 7 July at 7:30AM. This year’s theme, Heal Country, draws attention to stronger measures to recognise, protect, and maintain all aspects of Aboriginal and Torres Strait Islander culture and heritage. To celebrate there will be a very special line up of speakers. You won’t want to miss out! More information to be released soon.

Additional FREE Online Coaching Available

Have you taken up the opportunity to complete online coaching yet? Joyce Bi from Buderim Foods learnt about product and trade review, finding the next growing point and is now working towards a 3-year trade improvement plan. Three additional sessions are now available for those businesses who have already completed their four sessions. We are also still accepting new registrations. Find out more here.

Year of Indigenous Tourism

With the Year of IndigenousTourism being extended to 2021, you can show your support and be involved by including the official Year of Indigenous Tourism logo in your business marketing collateral for the year. 

Head to our website to download the official logo assets and accompanying style guide.


 New Indigenous Tourism Fund 

The Commonwealth has recently announced a $40 million Indigenous Tourism Fund which will be divided into: 

  • $10 million to go towards a National Indigenous Tourism Mentoring program 
  • Up to $12 million for Tourism Grants for Indigenous businesses. Applications for the grants will open on 22 February. 
  • Up to $17 million for States and Territories to co-invest with the Commonwealth on significant Indigenous tourism projects.  
  • $1 million for the establishment of a National Indigenous Tourism Advisory Group to ensure the fund is Indigenous-led.

2021 QTIC Young Professionals Mentoring Program 

QTIC was excited to launch the 2021 Young Professionals Mentoring Program at Brisbane City Hall last week with Mr Michael Healy, Assistant Minister for Tourism Industry Development. 

A record number of 45 mentees from across the state have been paired with senior industry professionals for the six-month program. 

The program provides an invaluable opportunity to connect the up-and-coming generation with some highly-experienced mentors who can provide new inspiration and direction to their careers. 

The program runs each year with applications opening in October for the following year.  

QTIC was pleased to be able to recognise and congratulate the finalists from the 2020 Salute to Excellence Awards Program during a celebratory event held on Wednesday. Special guests including the Hon. Di Farmer MP presented a trophy to each of the four category winners. Thank you to program sponsors Hostplus, TAFE Queensland and The Hotel School, and Work Experience providers The Star Entertainment Group and Riverlife.  Applications for the 2021 Awards Program open on 1 April.

Full list of 2020 Winners:

Cookery Category

WINNER: Samantha Boyd – Brisbane State High School

RUNNER UP: Mackenzie Treloar – Helensvale State High School

Food & Beverage Category
WINNER: Ella-Louise Merrigan – Calamvale Community College

RUNNER UP: Rochelle Ballard – AXIAL Training / Longreach State High School

Tourism Category

WINNER: Eden Oldham – St Ursula’s College Yeppoon

RUNNER UP: Charli Berger – Albany Creek State High School

Teacher/Trainer of the Year

WINNER: Julie Lewis – Albany Creek State High School

RUNNER UP: Stephanie Wright – Helensvale State High School

Queensland Tourism Awards Nominations Opening Soon

The Queensland Tourism Awards are back in 2021 with nominations opening next month! 

To keep up to date with changes for this year’s awards including a two-year qualifying period please review the following important documents. 

Key Dates for 2021: 

Nominations Open 

Monday 15 March  

Nominations Close 

Friday 21 May  

Submissions Due 

Monday 16 August by 5pm 

Awards Gala Ceremony (Brisbane) 

Friday 12 November  

Queensland's Top Tourism Town Awards

Don’t miss the opportunity for your town to be named Queensland’s Top Tourism Town or Top Small Tourism Town and win some amazing prizes valued at $25,000! 

Nominations close tomorrow at 5pm on 23 February, so be sure to nominate now. A nomination is simply registering your town’s interest in submitting an entry for the Awards. Submission components (editorial article, video and itinerary) for judging are not due until 30 March. 

If you are having any issues navigating the Awards Portal, please do not hesitate to contact Tracey at QTIC on 3236 1445 who will talk you through the process. 

Micro-Credentialing Program: Limited Spaces Available

There are only 10 places left for our Micro-Credentialing Program! The program offers alternative skilling solutions that provide a direct benefit to tourism and hospitality businesses.

Available QTIC endorsed Micro-Credentials include:
▪️ Customer (experiential) Service
▪️ Intro to Hospitality Management
▪️ Food Allergies
▪️ Kitchen Leadership for Executive Chefs
▪️ Rostering Management
▪️ Profit and Loss Essentials
▪️ And more...

Register here.

Accreditation Coaching

Are you stuck on your COVID Clean application? Need help with your Quality Tourism Accreditation or have questions about the Star Ratings process?

We encourage you to contact our friendly team any time by phone or email. Or consider arranging a time with our Accreditation Manager for a casual one-on-one coaching chat to get you back on track and closer to your accreditation goals.

07 3238 1969

Tourism and Travel Management Course

The University of Queensland and the TourismX team are relaunching the fifth course run of the Tourism and Travel Management MOOC (Massive Open Online Course), on 9th February. Learners can audit the course free of charge, and upgrade to verified enrolment, which on successful completion earns an edX and institutional certificate.

This course will provide you with substantive insights into the management challenges facing destinations and operators. It will show you the proper steps to follow for research-informed resolutions. The course comprises seven modules, with each module co-delivered by two or more expert academics.

Private Bus Operators - Change approved by the QLD Chief Health Officer

The Chief Health Officer has considered and approved the updated requirements for private bus operators to increase the capacity of their services. Please note that this approval may be subject to change if the Restrictions on Businesses, Activities and Undertakings Direction (No.12) is amended or revoked.

Change below;

  1. Up to 100 per cent of seated capacity provided passengers are in ticketed and allocated seating. Operators must also manger the outdoor/shared space to allow for 1.5 metres of physical distancing to the extent possible, this would include arrival/departure areas, group staging areas. Mark wearing is encouraged;


  1. No more than one person per 2 square metres at all times. 1.5 metres of physical distancing to be observed to the extent possible.
More information here.

Come join our team! 

We are looking for a  Research and Policy Officer to undertake analysis, investigation and research, supporting advice to the Chief Executive Officer and QTIC staff on all matters that may affect the tourism industry. The research will be on current and future economic, environmental, social, political, business, workforce, training and/or scientific issues. The Research and Policy Officer may also be required to represent QTIC in regulatory and co-regulatory activities, advocating on behalf of Queensland’s tourism industry. Apply here.
Australian Desert Expeditions Limited
Bucket List Guru
Casa Bella Holdings 
Costello Consultancy*
Diamond Grove Boer Goats
Duffy Down Under: Boat Hire, Cruises & Tours
Education and Migration Services Australia (EMSA)
Events Management Queensland
Flexi GM
Go Fish Australia
Ingenia Holidays Noosa
Jabalbina Aboriginal Corporation*
LOW 4 Off Road
Lynne Paterson Yoga
Matson & Ridley Safaris
MTA Symon Collingwood
Old Mates Farm
Orchid Beach Trading Post and Driftwood Bar
Outback Queensland Tours
RatPack Travel 
Ridgemill Estate
Rural Solutions Queensland
Scandi at Maleny
St Ursula's College
Viajar Tours
Woodgate Beach Toys

*denotes First Nations member
Copyright © 2020 Queensland Tourism Industry Council, All rights reserved.

Contact Information
Level 5, 189 Grey Street, South Brisbane, QLD 4101 

07 3236 1445   |

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Queensland Tourism Industry Council (QTIC) is the peak industry body for tourism in Queensland, acting as “The Voice of Tourism”. We’re a not-for-profit, private sector, membership-based organisation representing the interests of Queensland’s tourism and hospitality industry.

QTIC acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders both past, present and future; and extend that respect to all Aboriginal and Torres Strait Islander Peoples.