June 2020 Update

From the Chief Executive

Just when our confidence was growing that an announcement of free movement across national borders was imminent, the situation in Victoria has put a dark shadow of doubt over this.  While the number of infections in that state highlight the importance of hygiene and social distancing measures, it should not divert us from the path towards a well-managed return to business in Queensland.  We will continue to make the case to follow the Roadmap to easing restrictions,  including opening of the borders.  Such easing is well supported by the measures in the approved industry plans, including the Tourism and Accommodation Industry COVID-safe Plan.  The industry is doing everything it can to operate responsibly, as is also demonstrated by the strong pick-up in Queensland of the COVID-clean practising business checklist (see below).  If you have not yet completed the checklist, I strongly recommend it to reassure your customers. Read more.


So far, the COVID Clean Practicing Business checklist is helping close to 500 Queensland tourism operators prepare their return to business! If you’re having trouble navigating all of the Government requirements and health directives, using the COVID Clean checklist can help guide you through the mandatory and recommended steps for tourism operations. Completion of the checklist will license you to display the COVID Clean brand and provide assurance for your guests and partners.

For more info, click here.


First Nations Update
QTIC is continuing to increase the focus on Indigenous tourism in a number of ways. Most recently we have developed a series of short online videos, or Lunchtime Yarns as we call them, featuring some of Queensland’s First Nations tourism leaders and innovators. You can find these videos on our website below.
Read more
Looking to build your business resilience?

We have some great resources available to help get your business CrisisReady. If you are from TTNQ, Outback, SGBR, Mackay or Whitsundays head to the App Store and download the app today. You'll need your regional code from our website to launch the localised data.

Read more

Our QTIC Micro-Credentialing Program is nearly at full capacity with only 55 places left. The FREE program provides skilling solutions to directly benefit tourism and hospitality businesses. Currently, the program has: 345 businesses registered, 2,244 lessons completed and 765 courses completed.

Read more


Nominations have now closed for our Salute to Excellence Awards, with judging now in progress. Thank you to our 2020 Judges: David Holmes, Rahul Raj, Karen Thorburn, Karen Hellsten, Adrienne Putelli, Michelle Christoe, Abbey Blanchfield, Arwen McGregor, Helen Shoubridge and Douglas Innes-Will. 

Good luck to the following schools and RTO's who have nominated: Brisbane Bayside State College, Pacific Pines State High School, Calamvale Community College, Kirwan State High School, Hilton Hotel
Helensvale State High School, Moranbah State High School, Longreach State High School, Maroochydore State High School, Albany Creek State High School, St Ursula's College Yeppoon, Envirotech Education and Training Unlimited Pty Ltd.

Also a huge thank you to our sponsors for this year: Tafe Queensland, Hostplus, Spirits of the Red Sand, Currumbin Wildlife Sanctuary, Riverlife Brisbane, Surf Connect, Village Roadshow and The Star Culinary Institute.

Accreditation Update

The QTIC Board has made the decision to discount Accreditation and Star Rating fees for the 2020-21 financial year, charging only a small administration fee to maintain your program benefits. We hope this small gesture will help to ease the pressure imposed by challenges our industry has faced over the past year, and we hope our accreditation resources will help you as you re-build your business. QTAP and Star Ratings operators, stay tuned as your renewal notifications are circulated in coming weeks. For queries regarding your accreditation, email: accreditation@qtic.com.au

USC Employability Toolkit

University Sunshine Coast has put together a toolkit to help you stand out to employers, especially during this time. The modules give you the opportunity to take a fresh look at your professional profile. You may complete one or more modules, depending on your interests.

Whether it’s learning new skills, or getting the support you need to succeed, USC is here to help you rise, and shine. Find out more here. 

FCB 2020 Minimum Wage Decision

On 19 June 2020, the Fair Work Commission’s Minimum Wage Panel handed down its minimum wage decision which increased the National Minimum Wage, together with all Modern Award minimum rates of pay, by 1.75%. Thankfully, tourism has been given several months’ reprieve, with most Modern Award increases for the industry being applied from February 2021.
Read more. 


BTL Gems: Advancing Women in Tourism

BTL Gems has been running weekly webinar/podcast series to connect, engage and support women in tourism throughout Queensland. The next session is scheduled for Tuesday 23 June and you can register here. Last weeks session is below and previous recordings can be found here. 

This webinar/podcast series has been made possible due to the Queensland Government’s Advancing Women in Business initiative and is support by the Queensland Tourism Industry Council and Tourism Events Queensland.

Sometimes, it can be hard to keep up with the announcement of grants, let alone the process of getting an application completed before the grant funding has been allocated.

If you have never applied for a grant before, this process may seem daunting. You can find our helpful Grants guide on the QTIC website.

The grants guide gives you a realistic account of how to go about achieving success in a highly competitive process.

Don’t forget, QTIC members are able to access a curated list of available grants through our Grants Gateway, including all available COVID-19 support grants.

TIP: Each grant listed in the Grants  Gateway has a difficulty rating next to it, letting you know whether or not you will need extra help in the application process.

The Queensland Government also offers a very helpful business assistance finder.

Please get in contact with the friendly team at QTIC with any further queries, like how you can become a member.

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Welcome New Members

1770 Liquid Adventures
1770 Sandcastles Resort Pty Ltd
Bikestyle Tours
Busy at Work
By Your Side Directories Pty Ltd
Camp Kokoda
Cape York Motorcycle Adventures
Charleville Waltzing Matilda Motor Inn
Charley's Chocolate Factory
EM Institute
essbee marketing + communications
Firstpoint 16 Pty Ltd*
Fordett Investments Pty Ltd t/a SunPrints
Freedom Media Group Pty Ltd
Ingar Holdings Pty Ltd
KEKOA Sports Fishing & Personalised Charters 
Koala Blue Tours
Mary Valley Rattler
Michele Leiminer 
Mitchell Grass Retreat
Oz Paragliding and Hang Gliding
Pandanus Palms Holiday Resort
Queensland Day Tours
Ravensbourne Escape 
SOCO Marketing
Stan's Chicken & Beer
Surf Lakes Holdings Ltd
Symbiotic Enterprising
Tropical Tablelands Tourism
Water Wings t/a Cruise Maroochy 
Whispers Cocktail Bar & Lounge
Yuwibara Aboriginal Corporation*
* denotes First Nations Member
Copyright © 2020 Queensland Tourism Industry Council, All rights reserved.

Contact Information
Level 5, 189 Grey Street, South Brisbane, QLD 4101 

07 3236 1445   |   info@qtic.com.au

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Queensland Tourism Industry Council (QTIC) is the peak industry body for tourism in Queensland, acting as “The Voice of Tourism”. We’re a not-for-profit, private sector, membership-based organisation representing the interests of Queensland’s tourism and hospitality industry.

QTIC acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders both past, present and future; and extend that respect to all Aboriginal and Torres Strait Islander Peoples.