November 2020 Update
From the Chief Executive,

It is the news we have all been waiting for, all wrapped up as an early Christmas present: the Queensland borders to all of NSW and Victoria will be open again from 1 December!  The announcement comes not a day too early for thousands of businesses, all tourism and hospitality staff in Queensland and for the entire economy of the state.

Despite the challenges for operators of putting everything in place at such short notice, it will give us a chance to build up momentum for a strong summer season and make up for some of the lost ground.  The airlines have responded promptly with hundreds of flights scheduled from the South to multiple Queensland destinations.  The sigh of relief is almost audible across the state.  Nevertheless, much needs to be done.  At QTIC we remain focused on pushing for an easing of some of the remaining restrictions affecting tourism operators.  Most urgently, current passenger limits for vessels, namely Great Barrier Reef operators, and for coaches need to be eased to allow businesses to operate viably.  Restrictions on hospitality venues also need further review to allow a gradual return to normal business.  We have raised these issues with the Minister for Tourism Development, Stirling Hinchliffe, and he has committed to making it a top priority.

We are also eager to get more certainty from the Premier about the future approach to responding to potential COVID cases in any Australia jurisdiction.  The effective testing and tracing regimes put in place in every state and territory, the capacity of our health system, the mandated and voluntary industry hygiene programs and the prospect of a vaccine must give governments and Chief Health Officers the confidence to manage any case or cluster without the drastic step of border closures.  We need clarity on this.

Free Online
Business Coaching

Businesses completing the program have revitalised their online engagement post-COVID and 50% of businesses have redeveloped their sales strategies and marketing plan. Tourism and hospitality businesses have already registered for 1,283 coaching sessions, so be sure to register for yours now. Register your business now. Places are limited.

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Young Mentoring Program Closed

Applications for the Young Professionals Mentoring Program have now closed. 

QTIC has received an overwhelming response from young professionals for the 2021 Program. If you are an experienced professional and would like to share your knowledge and wisdom as a Mentor please forward your details along with a resume to  

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Micro-credentialing Program
The program aims to provide an opportunity to support changing workplaces by enabling the provision of focused training in specific skills to better support employees and businesses to adopt innovations and improved productivity. This new approach to industry-led professional development is personalised and transferrable across sectors.
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Tourism Village Celebration 

QTIC hosted more than 350 guests, including new minister The Hon Stirling Hinchliffe, at the Tourism Village Celebration on Friday 13 November. 

It was an incredible evening that celebrated Queensland and supported the tourism, event and entertainment industries.  

With a focus on the sights, sounds and tastes of the Sunshine State guests were treated to an incredible line up of Queensland talent along with a delicious Queensland menu provided by the wonderful team at the BCEC. 


A gallery of photos from the evening can be found on the QTIC facebook page here. 

QTIC was delighted to be awarded EarthCheck’s Event Check certification for the Tourism Village Celebration, delivering a responsible and sustainable event. 


QTIC partners with Tourism and Event Queensland in supporting the Queensland Tourism industry. 

Destination IQ

QTIC held the annual Destination IQ forum last week and celebrated the ten year anniversary of the Champions Network at the Champions Celebratory Dinner.

Both events were a huge success, engaging with over 200 people from across Queensland.

A huge thank you goes out to our speakers and performers and all those that supported this year’s event.

If you missed out, we have uploaded videos from the day onto our YouTube, make sure you check them out!


QTA 2021 

QTIC is fully committed to supporting business resilience and excellence and looks forward to bringing back the Queensland Tourism Awards in 2021.  Along with our state counterparts, we are currently reviewing the 2021 program to ensure it meets the needs and interests of our industry. 

Updates regarding categories/criteria, rules and qualifying period for the 2021 Awards will be provided following the review process. Please do not hesitate to contact the QTIC team at if you have any questions. 

Best of Queensland Experiences Program Restart

Our friends at Tourism and Events Queensland have announced the Best of Queensland Experiences Program will be restarting in 2021. To be assessed in the Program and receive a detailed operator report (valued at over $1,000) for your business make sure you have a live and up-to-date listing on the Australian Tourism Data Warehouse (ATDW) before 1st December 2020.

There’s no annual fee for ATDW listing for the next 24 months, saving you $150 per year! Register here.

50% OFF New Accreditations: OFFER ENDING SOON

Did you complete COVID Clean and want to follow through with a Quality Tourism Accreditation application? QTIC is offering 50% OFF first-year accreditation fees for new QTAB and Star Ratings registrations. Offer ends 31 December, so get in touch soon! Sign up or contact us now to take advantage of the valuable benefits and business development tools accessible through the Quality Tourism Framework.  Contact us for more details.


World Recognition for COVID Clean

Did you hear? Our COVID Clean checklist has been recognised by the World Tourism and Travel Council’s Safe Travels program. WTTC has designed the Safe Travels stamp to allow travellers to recognise companies around the world that have adopted standardised global health and hygiene protocols – so consumers can experience ‘safe travels’.  The WTTC Safe Travels stamp is provided upon completion of the COVID Clean Practicing Business module to display alongside the COVID Clean logo. Current COVID Clean operators can obtain it by re-opening their application in the online portal.

Further instructions:

FCB Article: Wage Theft
The Criminalisation of Employment Relations. By Ceri Hohner, Associate at FCB Workplace Law.
With the list of underpaid employees growing almost by the day, the idea of criminalising wage theft is high on the Fair Work Ombudsman’s target list, and the Australian Parliament has hinted that federal wage theft laws will shortly be introduced, however this is yet to be tabled in Parliament.

Read more here. 

QSO - Sharing the Joy
The Queensland Symphony Orchestra (QSO) is sharing the joy statewide, announcing a give-back program for Queenslanders to nominate someone who needs to hear their music – and music they shall hear, in person, at their doorstep! The We’re Sharing The Joy program will see QSO musicians play private performances for unsuspecting but deserving Queenslanders, as nominated by their fellow Queenslanders.

Read more here.

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Level 5, 189 Grey Street, South Brisbane, QLD 4101 

07 3236 1445   |

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Queensland Tourism Industry Council (QTIC) is the peak industry body for tourism in Queensland, acting as “The Voice of Tourism”. We’re a not-for-profit, private sector, membership-based organisation representing the interests of Queensland’s tourism and hospitality industry.

QTIC acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders both past, present and future; and extend that respect to all Aboriginal and Torres Strait Islander Peoples.