From the Chief Executive,

Despite the temporary relief for many operators that the last weekend provided, with strong activity reported from across the state, there can be no illusion that the challenges for us are still significant. 

The recent backwards step in relation the NZ ‘travel bubble’, the desperate situation for airports, airlines and travel agents, the absence of any business travel, the constraints on events and, of course, the consumer uncertainty, are just some of the problem areas our industry is trying to overcome. 

Read more here.

Become a Salute Judge

We are seeking tourism and hospitality professionals to join the 24th QTIC Salute to Excellence judging panel. The following positions need to be filled: Secondary student – Cookery - Judge, Secondary student – Tourism - Judge, Secondary student - Food and Beverage - Judge, Teacher/Trainer of the Year – Judge and Employer of the Year – Judge. If you would like to express your interest to be part of the 2021 judging panel please click here.

Workforce Survey

We would like to thank everyone that participated in the Tourism and Hospitality Workforce Engagement Survey. Your responses were collated and presented to the Queensland Government to help align initiatives to support the tourism and hospitality industry on the road to recovery.  QTIC will launch a follow-up survey in early April, we would like to encourage you to participate to ensure that we can continue to advocate for your Organisation and the industry.

Business Coaching
Craig from Local Taste Discoveries has developed new experiences more aligned to the current domestic tourism market from the online coaching sessions. Being one of the 60% of participants who identified new sales opportunities post COVID-19. Take up the opportunity to improve your business today! Free online coaching is available for tourism and hospitality businesses through our Tourism Industry Business Capability Development program.

Everyone is invited to attend the QTIC Twilight Networking Function on Wednesday 17 February at Brisbane City Hall.  This event will enable the industry to come together and look to the future with positivity.  Minister Hinchliffe will be in attendance at this event.  QTIC members can claim their complimentary ticket by entering their member number on the registration page.  Non-members and additional tickets can be purchased for $40 each.

Purchase Tickets Here

Glory Up for Grabs in Top Tourism Awards

Nominations are now open for QTIC’s Top Tourism Town Awards! 

Accredited Visitor Information Centres are encouraged to work with their RTO, LTO, Council or committed group of local operators to showcase what’s special and unique about your part of Queensland. 

To nominate: 

  • Please read the Program Overview document on the QTIC website 
  • Complete a Nomination Form (expression of intent to enter) via 

 Nominations close Tuesday 23 February. 

Submissions for Judging must be uploaded to the Portal by 5pm, 30 March. Further information: or 3236 1445 

More Information

First Nations Update

QTIC has been given leadership on establishing a governance structure for a First Nations Tourism Council in Qld. Our First Nations Tourism Working Group have been scoping this project, amongst others, over a number of months and are currently planning consultations for the coming months.
A project team will be holding workshops in each region and meeting with the community to hear any thoughts, ideas and concerns regarding the formation of this council.
Make sure you keep an eye out for more announcements if you are interested in joining us.

Queensland Tourism Awards 2021 

The Queensland Tourism Awards have always been about celebrating the hard work and dedication to create quality tourism experiences. This year we also want to celebrate resilience. 

2020 saw many challenges faced by businesses. So, this year’s awards program will see us continue to celebrate excellence, to reward business innovation and exceptional customer service, as well as championing the resilience of our industry.  

Therefore, for the 2021 program, we have made some adjustments to the rules of entry,  to enable businesses to share their stories that include how they overcame difficulties experienced due to the global pandemic and other events, such as floods and bushfires. 

Furthermore, we have listened to feedback on incorporating a consumer element to the judging process and are pleased to announce that the 2021 program will incorporate a more encompassing scoring system where various elements, including consumer reviews for the majority of the categories, will contribute to the overall result. 

PLEASE NOTE: If you do not already have a ReviewPro account please set one up early via the link in the Awards Portal ( to ensure you have a minimum of 25 reviews before the close of Submissions in August. 

Please continue to check the QTIC website to keep up to date with all details about the Queensland Tourism Awards.  Before proceeding to nominate in March, please ensure you have read the following important documents. 
2021 Important Updates and Changes 

2021 Rules of Entry 

2021 Award Categories and Questions

Key Dates for 2021: 

Nominations Open 

Monday 15 March  

Nominations Close 

Friday 21 May  

Submissions Due 

Monday 16 August by 5pm 

Awards Gala Ceremony (Brisbane) 

Friday 12 November  

Please do not hesitate to contact the QTIC team at if you have any questions. 


2020 Gold List of Accommodation Announced! 

Where are the guaranteed best stays in Queensland? 60 of Queensland’s best stays have joined the 2020 Gold List of Accommodation!

The Gold List is exclusive to accommodation properties accredited through the Star Ratings program and recognises those that have maintained the highest 'Traveller’s Ratings' over a 12-month period by consistently maintaining exceptional guest reviews.

Star Rated properties receive access to their own reputation management dashboard with ReviewPro, where all their online reviews can be managed in one place and they receive an aggregated Traveller’s Rating.

View the full list of 2020 Gold List achievers here.               

So far we have received some great feedback in our Insurance Survey, so if you haven't already be sure to fill it out today as it will be closing soon. 

The survey is a part of a project that seeks to identify the specific issues of concern in relation to insurance for tourism and hospitality businesses in Queensland and nationally.  

The goal is to identify and highlight the challenges faced by all parties and in turn explore potential solutions to improve financial and operational viability of all businesses involved. The project’s first phase is planned to be completed in June 2021.  

Complete Survey
Queensland Small Business COVID-19 Adaption Grant Round 2

Queensland’s small businesses continue to face challenges in 2021 due to the impact of COVID-19. The Department of Employment, Small Business and Training is able to assist with Round 2 of the Queensland Small Business COVID-19 Adaption Grant still open for applications from regional small businesses.

Read more

Are you ready for QTA 2021? 

Nominations for the Queensland Tourism Awards are creeping up! To be eligible for entry your business needs to meet recognised accreditation standards. If you’re not yet accredited, we can help! Get in touch to learn more about our Quality Tourism and Star Ratings accreditation programs. Contact:

Read more here.

Welcome New Members
*denotes First Nations member
  • Active Travel Group Pty Ltd
  • atWork Australia
  • Australian Hotel Winton
  • CABN
  • Child Safety Solutions
  • DownUnder Submarines Pty Ltd
  • Gateway Media Group 
  • Hi Cairns Travel 
  • Hit the Road Tours Australia Pty Ltd
  • Hoofprints Of Change
  • No Limit Adventures Pty Ltd
  • RevenYou
  • Solesearcher Adventures
  • Tailored Queensland
Copyright © 2020 Queensland Tourism Industry Council, All rights reserved.

Contact Information
Level 5, 189 Grey Street, South Brisbane, QLD 4101 

07 3236 1445   |

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Queensland Tourism Industry Council (QTIC) is the peak industry body for tourism in Queensland, acting as “The Voice of Tourism”. We’re a not-for-profit, private sector, membership-based organisation representing the interests of Queensland’s tourism and hospitality industry.

QTIC acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders both past, present and future; and extend that respect to all Aboriginal and Torres Strait Islander Peoples.