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To Our Valued Members,

During this time of uncertainty surrounding the spread of COVID-19, we wanted to reassure you that we are taking all the necessary steps to ensure you will have access to your account information and cash in the unlikely event we should have to temporarily close any of our branch locations.

The safety of our members and our staff is always our top priority. Currently we are keeping branches open and are taking extra precautions such as instructing our nightly cleaning service crews to take extra measures to disinfect branches and by providing sanitizing stations for members and staff.

While closing our branches is not something that is happening at this time, we must be prepared in the event a health risk presents itself.

We encourage all members who are not enrolled in the following services to enroll now:
- Online/Mobile Banking – Enroll online or through our mobile app via a smartphone. By enrolling in online/mobile banking, you will have access to mobile check deposit, account transfers, transaction history, stop payments, debit and credit card controls and more. 
- Online Loan Payments – Pay Family Savings CU loans from funds from another institution. Register your other account or debit/credit card and even set up monthly automatic payments.
- Online Bill Pay – Family Savings Free online BillPay is set up through online banking and may be accessed by the FSCU mobile app to schedule payments to companies and individuals. You may send payments electronically or by check to pay bills one-time or monthly.
- EStatements/eDocuments – Allow members to view current & past statements as well as important notices and end of the year documents.
- ATM/Debit Cards – Be sure to have an active debit card with a PIN # that you may use to make purchases, online orders and use to withdraw cash at any ATM. Visit any branch location to get an instant issued & activated card. You may design a personalized card HERE.
- ATM Deposits and Night Drop Deposits – Branches that accept ATM deposits include: Gadsden ATMs #1 and #2, Rainbow City, Rockmart, and Hiram. All of our branch locations have Night Drop Boxes.
- Loans  – Members do not have to visit a branch to get a loan with Family Savings. You may for a loan online or by phone at 1-844-372-8562. A loan specialist will contact you to discuss your application and if there are any additional items needed, most can be sent by you snapping a photo and sending securely through our online portal. Once the loan is approved, we can send your loan documents electronically using DocuSign. Once the signed documents are received, we can deposit the loan proceeds into your account.   
 
These remote banking services will help you manage your finances during any interruption in regular, in-person services, if that should occur.

Please click on the hyperlinks above to learn more about each of these services and enroll online or by using our mobile app. If you need assistance with any of these services or have questions, please call 1-888-311-3728.

Wishing you and your family health and well-being.

All the Best,


Monte J. Hill
President/CEO
Family Savings Credit Union

 

 

 

Copyright © 2020 Family Savings Credit Union, All rights reserved.


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