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2020 - Get Outta Here!


How can it be December? In a year where time is warped it’s hard to keep track, much less remember to wear pants or what day it is! Quipu Group, like all of you, is looking forward to 2021 and all the promise it brings. With news of several effective COVID-19 vaccines close to distribution, it’s hard not to be optimistic. We know that the day you will be able to open your library doors and invite patrons to once again be welcome in your physical spaces will be joyful, and we can’t wait to see those headlines! Meanwhile, Robert is preparing for an Indiana winter, and Quipu Group is looking for part-time library tech savvy. - Melissa, Scott and Robert
Zoom Shenanigans

The gang decided to salute the holidays and Quipu customers with what will be a common image on cards and letters this season - the Zoom screen shot. We haven’t aged a bit, don’t you agree?!

Though spread across time zones, the folks at Quipu Group always come together to deliver customer service when you need it. You can bet any time you call it’s going to Melissa, Carol, Scott or Robert answering the phone. Because that’s the group, in Quipu Group! Hey, did the guys plan on the plaid thing and the gals on the blue oxford thing?
Jacksonville Public Library Now Offers eCARD Option

Quipu Group is pleased to share the news that Jacksonville Public Library (FL) joined the eCARD family of customers, implementing July 2020. The Jacksonville Public Library has 21 branch locations located throughout Duval County, and customers have embraced their eCARD registration system.
The Show Must Go On - Or Not...

Quipu Group participated in our first ever virtual conference for TLCU (Oct. 26-28, 2020). Carol and Melissa were able to “meet” with current and prospective clients - it was a bit different, but still fun and informative.

No doubt the physical conference space is changing - actually vanishing - and there’s no greater evidence than Reed Expo retiring BookExpo and associated shows after 70 plus years of bringing publishers, booksellers and librarians together. Rather than pivot directly to a virtual platform, Reed is electing to review its options.

On the other hand, the Innovative Users Group annual conference which will be presented virtually in March is going gangbusters, with registration opening in January 2021. While the logo “pays homage” to Detroit, participation does not require a trip to the Motor City. Quipu Group will be taking part, and we hope to see you there!

And one more thing for your calendar - COSUGI (SirsiDynix) will be the week of April 26, 2020, virtual/physical location to be determined. 
Do You Use LinkedIn? Now We Do Too!

Like many of you, stuff on our to-do list that didn’t seem possible to get to in the Before Times suddenly became more doable. On our list was to get a solid presence on LinkedIn, so consider this the debut announcement! We’ll be posting news (like showing off our next product, eRENEW) and events, and would love to be connected to our customers there.
Opportunity Alert - Quipu Group In Search Of…
A Customer Support Specialist! We are looking for an individual to help with customer service, product demonstrations, application troubleshooting, and maintenance of our customer relationship management system remotely, on a part-time basis, with flexible hours. Must love animals - or at least enjoy pictures of them...
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