Services by mail: The "Get Transcript by Mail" is not operational since the offices that print and mail the transcripts are closed.
Most other mail processes: The IRS is receiving and storing mail, but they're not really opening and processing mail.
Most phone lines: As mentioned earlier, some specific phone lines have resumed service, but most have not.
U.S. Residency Certification: The Philadelphia Accounts Management Campus is closed, so the U.S. Residency Certification Program's processing is temporarily suspended.
Taxpayer Advocate Service (TAS) Toll-Free Number and Walk-in Services: The centralized toll-free number is unavailable until further notice. Additionally, there are no walk-in services.
Paper Tax Returns: All taxpayers should file electronically through their tax preparer, tax software provider, or IRS Free File if possible. The IRS is not currently able to process individual paper tax returns. If you have already filed via paper, do not file a second tax return or write to the IRS to inquire about the status of your return or your stimulus check.
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