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News and updates from Magnet JQS

This month's newsletter covers the following topics;

• Information: User Satisfaction Survey (Summary)
• New feature: Subscribe to flags
• Information: Highlighted improvements
• Information: Benefits of being specific when registering products or services

Information: User Satisfaction Survey (Summary)

Thank you to all the respondents whom provided valuable insights and feedback during the user satisfaction survey, which was issued in March this year.

Facts:
124 users responded to the survey
• 102 suppliers
• 17 operators
• 5 audit providers

• 53% of respondents were "satisfied"
• 30% of respondents were "neutral"
• 17% were "dissatisfied"




Some of the highlighted areas of improvement


Way forward:
We are working toghether with our partners to assess and schedule highly sought after improvements highligted by by the survey result, including but not limited to;

• Email notification management
• HTTP 303 redirect capabilities
• Help Center (integrated guides and FAQs)
• Increased accessibility of insights and statistics
• Improvements to user management

New feature: Subscribe to flags

A key benefit of this new feature is that you can be notified if any changes occur with regards to the related flag for any supplier flag you may subscribe to. You can subscribe to "flags" and related changes/updates by selecting the "flag" icon with your cursor, as illustrated below:

Information: Highlighted improvements


Revised Flagged Supplier Report
The Flagged Supplier Report has been enriched and improved with new information, including company status, flag statuses, and more.

Increased frequency of currency exchange updates
Currency exchange rates are now updated on a daily basis (previously this was updated on a monthly basis)

Redesigned "supplier cards"
The supplier or company cards available in "Supplier Search" have been redesigned to improve both the navigation and user experience of this feature.

Information:
Benefits of being specific when registering products or services

Registering a category (product or service)
When registering a category, a user may be very specific (e.g., choose to register a category on the commodity-level), or less specific (e.g., choose to register a category on the segment-level, family or class-level).

It is highly encouraged that suppliers register their products or services on the most detailed level appropriate for that specifc product or service. This is to increase the likelihood of suppliers and buyers being able to efficiently "find each other", and to mitigate the potential gaps between what is being searched for (requested) and what is being offered (registered).


Searching for a category (product or service)
When searching for a category, a user may be very specific (e.g., choose to search for suppliers based on a category's commodity-level), or the least specific (e.g., choose to search for suppliers based on a category's segment-level). In both instances, the same suppliers will be found, but the supplier who has been the most specific willl always appear and be presented higher on the list of suppliers. This is crucial, because if a searcher starts to narrow down the search, by adding additonal parameters, the likelihood of the the more specific supplier still being present in the narrowed down search, is higher.

In short;
• Register categories on the most detailed level suitable for what you are offering
• More relevant details increases your visibility and relevance in searches
• Commodity-level is the most detailed level for registrations and searches

Example of category levels for a "Product category"

Level Category Name
Segment 20000000 Mining and Well Drilling Machinery and Accessories
Family 20120000 Oil and gas drilling and exploration equipment
Class 20121600 Drilling bits
Commodity 20121602 Natural diamond drill bits


Example of category levels for a "Service category"

Level Category Name
Segment 71000000 Mining and oil and gas services
Family 71120000 Well drilling and construction services
Class 71121400 Oilfield drilling bit services
Commodity 71121401 Oilfield drilling bit design services

Magnet JQS by Norwegian Oil and Gas Association (Collabor8)


For questions or support, please contact:

support.magnetjqs@collabor8.no
(+47) 23 26 13 94 (08:00 - 16:00 CEST)

🌐collabor8.no/services/magnetjqs/

Norsk olje og gass (Norwegian Oil and Gas Association)
Hinna Park, 4020 Stavanger, Norway







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Offshore Norge (Collabor8) · Laberget 22 · Fjordpiren · Stavanger, Rogaland 4020 · Norway