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F O L L O W on F A C E B O O K
F O L L O W on T W I T T E R
F O L L O W on Y O U T U B E
F O L L O W on L I N K E D I N



January 2022

H2GO is embarking on construction for the much anticipated Aquifer-Sourced Reverse Osmosis Water Treatment Plant. Our plant will serve over 40,000 people in the Northern Brunswick County community, providing them with clean, contaminant free water with no Water Rate increase.
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H2GO’s Award-Winning Safety Culture Recognized by NC AWWA-WEA for the Second Year in a Row

Brunswick Regional Water and Sewer H2GO’s strong safety-culture is once again being recognized by the North Carolina American Water Works Association and the North Carolina Member Association of the Water Environment Federation (NC AWWA-WEA). H2GO received the Disaster Preparedness and George W. Burke, Jr. Safety awards from NC AWWA-WEA. This marks the second year in a row they have received both awards and third time in the last five years.

H2GO employees consistently show a commitment to safety and ensuring their coworkers return home to their families every single day. For that reason, H2GO exceeded 3,500 of no time lost because of an injury in 2021. H2GO, who is now over ten years of no time loss due to injury, takes pride in their strong safety culture that has helped them to achieve this crucial milestone. New Safety Manager TJ West looks to continue the strong sense of pride behind safety put in place by former safety manager Brian Griffith, encouraging his fellow coworkers to look out for one another at all times.
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H2GO Takes Steps to Develop Reclaimed Irrigation District and Drive Water Conservation

At their regularly scheduled Board of Commissioners Meeting in October, Brunswick Regional Water and Sewer H2GO’s Board of Commissioners unanimously approved the creation of a new article in their Rules and Regulations for Operation of a Water System. Article Nine now details H2GO’s usage and implementation for what would be the first reclaimed water irrigation district in H2GO’s history. The policy states “Reclaimed water may be used for irrigation purposes and for other nonpotable water purposes.” This will help H2GO conserve water treated and distributed from the water system. 

“By reducing demand on the RO plant, H2GO will ensure we keep customer water rates as low as possible for the foreseeable future,” said H2GO Executive Director Bob Walker. “This will also allow us to offer lower irrigation rates for those customers using the reclaimed water for nonpotable purposes. We are constantly looking for ways to keep customer rates low.”
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Brunswick County Now Accepting Applications for the Low-Income Household Water Assistance Program

Brunswick County is now accepting applications for LIHWAP, a water/wastewater assistance program, from all eligible applicants.

The LIHWAP, or Low-Income Household Water Assistance Program, is a federally funded program that provides emergency assistance to low-income households to prevent disconnection or provide assistance with reconnection of drinking and wastewater services.

LIHWAP assistance will be made available to households based on a priority group system. To lessen the hardship on those households that have already lost water services or are in jeopardy of losing water services, groups 1 and 2 will be served first. If funds are available, group 3 will be served after groups 1 and 2 are completed.
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How to Prevent Frozen Pipes

  • Insulate Pipes
    Insulate hot and cold water pipes in the crawlspace below your household as well as in the basement, attic, and exterior walls (if accessible) with SnapOn foam insulation. Ensure foam insulation fits tightly devoid of openings.
  • Heat Pipes
    Consider covering pipes with UL approved heat tape that has a built-in thermostat to avoid overheating.
  • Sprinkler System
    Turn off your sprinkler system, and drain all of the water out.
  • Drip Faucets
    Drip both hot and cold water at faucets in the kitchen and bathroom. This not only keeps water flowing through the pipes, but releases built-up water pressure in the pipes if they should freeze.
  • Laundry Room
    If there isn’t a faucet in the laundry room to drip, set your washing machine on warm, and start the fill cycle occasionally for a few minutes to course water through the pipes.
  • Icemaker
    Set your icemaker to make ice (if the icemaker water line runs under house).
  • Cabinets
    Open cabinet doors below sinks in the kitchen and bath if the cabinets are found on exterior walls, to let inside heat to pipes.
  • Garage
    Keep garage door closed during extreme cold weather.
  • Foundation
    For houses that have a crawlspace, make sure the foundation is completely enclosed, and fill any gaps in foundation walls with caulking or expanding foam. Close or cover the foundation vents under house.
  • Garden Hose
    Disconnect and drain garden hoses.
  • Exterior Faucets
    Either cover faucets with insulated foam covers, cut off water to exterior faucets and open faucets to drain pipes, or install exterior faucets that cut water supply off inside foundation walls. After the cold weather is gone and you experience a lack of running water, you may have frozen of busted pipes. In this situation, you will need to call a plumber to check this for you.
Fats, Oils, and Grease create major problems in our community sewer systems. Save our sewers! Used cooking oil and grease should always be disposed of properly. Never pour any type of oil down a drain or toilet! Even if the oil is poured slowly into a drain followed with hot water, this will eventually cause problems with your home’s plumbing and the sewer system as a whole. Join the C.O.R.E. Any used cooking oil or grease including vegetable oil, fish oil, bacon grease, chicken fat, and pork fat can be recycled. And, all recycled cooking oil will be used to create Biofuel. Cooking oil recycling reduces sanitary sewer problems and is good for the environment.

Cooking Oil Collection and Recycling Sites:

  • H2GO Main Office- 516 Village Road
  • North Brunswick Shopping Center (Behind Waffle House)- 113 Village Road NE
  • Waterford Commercial Center (In front of Jersey Mike's)- 2013 Olde Regent Way


Canola Oil
Coconut Oil
Corn Oil
Grape Seed Oil
Olive Oil
Palm Oil
Peanut Oil
Soybean Oil
Safflower Oil
Sunflower Oil
Vegetable Oil
Animal Grease
Meat Grease


Canola Oil


Salad Dressings
Motor Oil

When you join Operation Round Up, your contributions help provide food, groceries, and educational opportunities that will benefit people in need throughout our service area and Brunswick County.  As a voluntary contributor to Operation Round Up, you choose to have your monthly water/sewer bill rounded up to the next highest dollar amount.  The difference between your actual bill and the next highest dollar is the amount of your  donation.
For example:
If your monthly water/sewer bill is:  $46.55
Your bill will be round up to:  $47.00
Your Operation Round Up donation: 45 cents


Neighbors Helping Neighbors.

That spirit of cooperation and dedication to raising everyone's quality of life is the inspiration behind our community improvement program - Operation Round Up.  Your monthly contribution could be as little as a penny, or as much as 99 cents - but that small amount makes a huge difference in the lives that it touches.  Now is your opportunity to make a meaningful difference with your tax deductible contribution!


Program Overview:

  • Each customer's monthly Round Up contribution can be as little as a penny or as much as 99 cents.  On average a customer's contribution is $6.00 per year. Your Round Up donation will be indicated on your monthly water/sewer bill.
  • All donations are tax deductible.
  • Opt out at any time.  It’s your choice.
  • All proceeds will go directly to our Community Partners.  100% of the contributions will go to assist those in need, with no administrative fees attached to this program.
  • Select Round Up PLUS and add an extra $1, $5 or $10 to the Round Up donation pass through.
  • If you would like to join Operation Round Up, please visit our website

Operation Round Up Community Partner

Brunswick Family Assistance

Brunswick Family Assistance is a transformative, forward-looking and collaborative organization that helps low income people in Brunswick County to live a high quality of life. We envision a community where all people have access to an adequate and nutritious supply of food and sufficient resources to sustain themselves. BFA shall continue to be a leader in partnering with other organizations to help solve community problems.

Mission Statement: Brunswick Family Assistance is dedicated to improving the lives of families and individuals in crisis in Brunswick County, who are willing to help themselves, by providing emergency assistance and educational and skills development programs.

To learn more about Brunswick Family Assistance, you can visit their website at



Brunswick Regional Water & Sewer H2GO was originally created with the purpose of providing treated water to preserve and promote the public health of the citizens in the North Brunswick area. Today that is still our goal and we also strive to provide our customers with the best service possible.

The Brunswick Regional Water and Sewer began servicing their first customers in 1987 and began with approximately 350 customers. Over the past twenty years H2GO has become a multi-award winning utility company with award winning staff serving a community of over 40,000 people.


F O L L O W on F A C E B O O K
F O L L O W on F A C E B O O K
F O L L O W on T W I T T E R
F O L L O W on T W I T T E R
F O L L O W on Y O U T U B E
F O L L O W on Y O U T U B E
F O L L O W on L I N K E D I N
F O L L O W on L I N K E D I N
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