Dear Partners, 
IDHS has been sharing Employee and Community Bright Spots, which are examples of IDHS employees and IDHS community partners who have gone above and beyond during this crisis. We know that your organizations are continuously finding new and creative ways to provide services for Illinoisans during this challenging time, and we want to hear about it! 
If you have a story you’d like to submit as an IDHS Bright Spot, please provide the following information below:  
Community Bright Spot Submissions 
  • Name of your organization: 
  • Location of your organization: 
  • Types of services you provide: 
  • Bright spot story (3-4 sentences): 
  • Photo (if available, can be historical and, if not, obviously subject to social distancing and other health and safety precautions)
 You can reply directly to this email or send your submission to  
We hope that by sharing Community Bright Spots, we can support and recognize the amazing work being done in our communities while also giving our community partners new ideas. As always, please know that we are grateful for all of the work you are doing to support Illinoisans and people in need during this time. 
Please recognize that due to the number of Bright Spot submissions we may receive, we may not be able to feature every submission. We will do our very best to have your story heard.
Thank you, 
Grace B. Hou 
 Secretary, IDHS 

  •  Extension of the Temporary Rate Increase during COVID-19 Pandemic and Continuation of Day Services Billing.

Medicaid Presumptive Eligibility 
Please read the below notice from DHS about Medicaid Presumptive Eligibility (PE) carefully and help spread the word, especially to anyone who directly works with/serves clients. This information was shared verbally in the last HFS Medicaid Advisory Committee (MAC) Public Education Subcommittee (April 2nd) and we’d asked then to see it in a notice in writing so we can point to something official from the state when sharing this wonderful news! The below DHS notice is that official notice from the state J
Please also note that as of right now, this Medicaid PE does not apply to the AABD population (Seniors and Persons with Disabilities). HFS, the state Medicaid agency, has put in a Waiver to federal CMS to allow IL Medicaid to also have Medicaid PE for the AABD population. We’ll of course share any updates on the AABD population as soon as we hear them (and others, please do the same!)
To be clear, Medicaid PE is full Medicaid benefits and it does not end when COVIID-19 ends. The state has to review each Medicaid application and decide whether the person(s) should continue to have Medicaid or not. Until the state reviews the Medicaid application and makes a determination, the person(s) has Medicaid PE and can access healthcare through Medicaid.

Federal Partners:

Take Action: Urge Your Senators and Representatives to Cosponsor Bill to Provide $100 Billion in Emergency Rental Assistance

Urge your senators and representatives to be original cosponsors of this critical legislation! Find the phone numbers of your members of Congress here or send an email from NLIHC’s Legislative Action Center. Then tweet about it using the hashtag #RentReliefNow!
  • National Alliance to End Homelessness: CLICK HERE
  • National Low Income Housing Coalition: CLICK HERE
  • US Inter-agency Council On Homelessness: CLICK HERE
From our Colleagues at:

National Louis University

During this unprecedented period, many Human Service providers have had to alter how they manage/lead their organizations in order to safely and effectively meet the challenges that exist as a result of the COVID-19 pandemic.  In support of the Human Services system, National Louis University is surveying providers to gather key strategies and critical information. 

Please take a few minutes of your time to respond to this short anonymous survey. Click in the following link to open the survey.                                                                                 
Please respond by May 15, 2020 so that we can quickly aggregate the survey responses and share the findings with the Human Services system providers via a series of free webinars in the coming months. We will keep the survey open beyond the target response date in order to continue to collect additional strategies and information. If you are a Trade Association or Membership Organization, we ask that you forward this request to your Human Service provider members.
Our hope is that we can learn from one another’s successes and mistakes.  The survey information may prove valuable in how your agency adjusts during and following this COVID-19 pandemic. Thank you for responding and for all that you do on behalf of your community’s most vulnerable citizens. 

Mark W. Doyle
Program Director, MS in Human Services Management/Leadership
Assistant Professor
School of Health and Human Services
College of Professional Studies and Advancement (CPSA)
Phone/fax: 630.874.4258
Mobile: 630.302.0970


Homeless Services Reports were due in the Illinois Homeless Reporting by the end of the day today, April 20. 

IDHS and the State of Illinois are continuously monitoring spending as we help agencies and citizens face the COVID pandemic; these reports are essential as we assess housing needs across the state. 

If you have not submitted your reports please do so right away!!

News from Springfield:

Mike Thomson, Michael Weir, and Aaron Chambers of ThomsonWeir, LLC have since 2012 provided SHPA with government affairs and strategic communications services. They advocate for our interests and regularly share important information for our members. 

Illinois E-News:

Mental health is more important now than ever so check check out the, 

The SSI/SSDI Outreach, Access, and Recovery (SOAR) is a national program funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) designed to increase access to the disability income benefit programs administered by SSA for eligible adults who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder. For more information, visit SOAR’s website at .
If you are SOAR-trained and currently completing applications, the process may be impacted by COVID-19, here are some tips!
Communicating with the Applicant  Obtaining Signatures from the Applicant
  • If possible, make one trip to the client to obtain all signatures.
  • Ask applicant if there is an address they can use during this time. Mail forms that need to be signed; include a stamped envelope for them to return signed forms to you or mail directly to the provider.
  • Have applicants with cell phones snap a photo of the signed form and email it to you for printing.
 Communicating/Submitting Documents to SSA
  • Mail forms that require wet signatures to SSA. See if your local office will use the postmark date as receipt date.
  • Inquire about postponing the PFD. 
  • For appeals, ask for a continuance for hearings scheduled in May or June. Some courts are conducting hearings via phone or videoconference (Zoom, Skype, etc.)
Message from Social Security Administration regarding SOAR Applications….
Each office is handling their workloads a little differently but in general every office has a member of management in the office processing mail and faxes and loading them into our secure system for the employees to work remotely. All offices can still be reached via their general office lines which can be found using our office locator on
Friendly reminder!  If you are a provider who are SOAR trained and submitting applications, remember to track your applications and outcomes in the Online Application Tracking System (OAT).
Online Application Tracking (OAT) System Frequently Asked Questions
Additional SOAR and COVID-19 response information can be found on the SOAR Website,
Andrew Saul, Commissioner of Social Security, wants to let you know of the following: 
  • If you get Supplemental Security Income (SSI), you will get your $1,200 economic impact payment from the IRS automatically – you don’t have to do anything 
  • But if you get SSI, have not filed a tax return, and you have an eligible child, YOU MUST ACT NOW to get $500 per child in addition to your $1,200 payment.  
  • BY MAY 5, go to the IRS’ Non-Filer web form available at to give information about your children. 
  • If you miss the May 5 deadline, please go to for further information.  
  • For information on how Social Security continues to serve the public during this critical time, go to
Continuum of Care News:
Come JOIN SHPA and be part of a strong coalition of Supportive Housing Providers who are committed to the expansion of supportive housing across the State of Illinois to address the issues of homelessness, unnecessary institutionalization, and persons with disabilities, advocating for the increase in resources for supportive services, and leading policy and systematic changes to benefit those we serve and the efficient and effective delivery of services. Click on the link above and contact David Esposito, Executive Director at

Not a Supportive Housing Provider, yet want to support our work, click here for our 2020 Sponsorship Opportunities. 

Want to get more involved with SHPA?
One of the best ways to stay in the know with all things SHPA and permanent supportive housing is to join our standing committees. All committees meet by phone so that members from all over the state are able to join.
Visit our website for committee descriptions:

SHPA Committee Meetings Scheduled:
Legislative Committee - Third Thursday of the Month @ 9:00a
Resident Committee - Fourth Wednesday of the Month @ 4:00p
Governance Committee - Fourth Tuesday of the Month @ 2:00p
Standards & Best Practices Committee - Fourth Monday of the Month @ 11:30a

(schedules subject to change as determined by committee chairs)

For more information on how to participate please contact SHPA staff at
(217) 321-2476
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Monday Memo is supported in part by:

The Woods Fund, Chicago Community Trust, Harris Family Foundation, and the
IL Department of Human Services

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Supportive Housing Providers Association · 6 Lawrence Square · Springfield, IL 62704 · USA

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