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Friday, 23rd November 2018

Ahoy there! Bit late this week, but then I've been a bit busy. Sorry! To make up for it, this week's is a bumper crop of really good stuff. I hope you find it all useful, and have yourself a fabulous weekend.

Remember - if you enjoy this newsletter, others might too! Please forward it on to anybody you think might like it, or encourage folk to sign themselves up! Got something I ought to include? Mail me!


  • The 2018 State of Digital Transformation report from the Harvard Kennedy School. Link.
    • Matt Jukes offers his opinion. Link.
  • Gavin Beckett asks why the UK is quiet on smart cities. Link.
  • DotEveryone's view on what it takes to be a responsible leader in a digital world. Link.
  • The New York Times on how Facebook's leadership dealt with the various crises that hit the company in recent times. Clue - they weren't very nice. Link.

Tools and techniques

  • Hackney have released an alpha of a user research library. It's a nice idea and will be good to see it catch on - as long as people use it for inspiration rather than just pinching someone else's research and not doing any of their own! Also good to see it operate under the LocalGovDigital banner - great to see actual 'things' coming from the network. Link.
  • Stockport blog about the benefits of pairing in writing good online content. Link.
  • Hackney have a novel approach to publishing their service assessments. Lots to learn from here, especially for those organisations new to the service assessment game (which I would imagine is the vast majority of the digital declaration signees...). Link
  • Jukesie has been on fire lately. Here he shares a bunch of posts where folk describe the way they work - lots of inspiration to be found in here. Link.


  • Essex on their collaborative CMS platform project, reusing capabilities developed by Stockport. Link.
  • Benedict Evans presents his take on the state of technology. Link.
  • A fun write up of the history of the Eee PC, the first netbook and the machine that brought laptops to the masses. I loved mine. Link.


  • Come and join Neil, me and a bunch of other lovely digital Croydon people on 4th December. Link.
  • LocalGovDigitalCamp is in Exeter on 13th December. Link.


  • Digital Content Officer, Ashford Borough Council. Link.
  • Digital Business Analysts / Senior Digital Business Analysts, Kingston Upon Thames & Sutton Councils. Link.
If you're on the lookout for a new public service digital job, then you'd do a lot worse than signing up for Matt Jukes' entirely job-focused newsletter.

That's it for this week. Thanks for reading and please feel free to forward this onto friends and colleagues - and maybe even encourage them to sign up!

If you have any feedback, or an idea for something to be included, please just hit reply and send me an email.

Until next time,

~ Dave
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