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Welcome to 'The Link' our bi-monthly engagement-report.

As GP practices you came together to create PCS to do the things that you can't do alone. It's your organisation. We are making lots of changes to make sure that you are in the driving seat when it comes to decision making. 

This newsletter is designed to provide an overview of the feedback we have received, the action we've taken and the different ways you can influence the work of the organisation. 

This summary includes

1. Summary of the feedback we have received. 
2. Our response to that feedback
3. A summary of our engagement in our priority areas
4. Ways you can get involved
Feedback summary
So you can understand the engagement activity we have undertaken, and see the themes of the feedback that has been provided, this report will include a feedback summary.  Please let us know if there is anything you would like us to additionally include in it.
Our response
You said... we did

We constantly log and review every item of feedback we receive from our engagement activity. Click below to see what we have done in response. 
Engagement priority areas

Extended access
  • We are pleased to confirm that the Extended Access Hub contract has been extended for a year.
  • Practices have asked that we use this time to develop a coordinated plan for out-of-hours and extended access in the City.

Next steps

  • We are continuing to work with Primary Care Networks (PCNs) to clarify requirements.
  • The co-design process will kick off soon - including clinical summit and surveys.

Mental Health Transformation Programme

  • Building on the great work in the pilot networks, we are now starting a three year journey to embed a new approach across the City.

Next steps...

  • Discussion with all PCN Clinical Directors and Managers.
  • Individual PCN meetings and discussions in each locality meeting.
  • Plans agreed with PCNs and roll out process begins
Clinical Pharmacy Service
  • Following requests from practices and PCNs we are working to support a new model for the clinical pharmacy service where pharmacists and technicians are more integrated to the PCNs / Practices, with education, supervision and mentorship delivered at-scale.

Next steps...

  • We are meeting with PCN representatives 1:1 to find out their requirements.
  • We will expand that co-design process to provide additional opportunities for input.
  • We will host a webinar with legal experts to look at managing VAT implications for additional roles.
Read our full briefing on engagement priority areas
Have your say
PCS 'drop-in' sessions

As GP practices you came together to create PCS to do the things that you can't do alone. It's your organisation.

Our experience has shown that to deliver things the way you need them delivered we need to involve clinicians, managers and practice teams from the outset when services are being created.

Rather than wait until we have any specific project in the first stages of development, we would like to be pro-active and build up a register of those with an interest in future project development. So, if you have a specific area you are interested in then let us know so that we can contact you if input is needed in that area.
Register your areas of interest
PCS 'drop-in' sessions

The PCS team is always keen to hear about anything you would like to raise with us in the way of feedback or any ideas you may have on how we might shape things going forwards. 
Andy Hilton and Nicki Doherty keep a lunch time “drop in” slot available in their diary on Wednesday (Andy) and Friday (Nicki).  If you would like to catch-up with them in one of those, please simply click the button below, and we will get back to you to arrange that.

Please note that these 'drop-in' sessions are in addition to the 1:1 meetings we have been arranging with practices.
PCS drop-in slot request
Introducing: Neil Cormack, PCS engagement specialist

We are pleased to introduce our newly appointed engagement specialist, Neil Cormack, who is leading on the work we are doing to improve the link between practices and PCS. You can contact Neil using the details below. 
Contact us

We want to make sure it is as easy as possible for you to contact us about our services.

If you need to speak to PCS about any of our services then click on the blue button below to find out how to get help.  
PCS contacts
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