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Dear Managers,
 
In an effort to foster clear and timely communication as it relates to Disability Leaves, Workers’ Compensation, and Workplace Accommodations, Provost leaders will receive a quarterly email, highlighting any regulatory, process, or policy changes that you and your staff should be aware of.
i-Sight
What is i-Sight?
i-Sight is an electronic form that allows you to submit a case to our Leave Administrator for the following reasons:
  • To report a leave of absence
  • To report a work place injury
  • To request an accommodation of your workspace, job duties or work schedule, based on a medical need
Where can you find i-Sight?
The i-Sight link can be found on the Leaves & Time Away section of the Provost HR Shared Services website, https://hr.provost.usc.edu/disability-and-leave-resources/ . Please encourage your staff to visit the website to submit their requests. A helpful guide is attached to help you navigate reporting a case in i-Sight.

Client Satisfaction Survey
Provost Shared Services is launching an updated client satisfaction survey. We’d like to understand where to prioritize efforts as we improve our services.
 
The survey should take about 5-10 minutes to complete, depending on how much feedback you provide.
 
We appreciate your continued support and partnership.

Please click below for link to the survey:
Provost HR Client Satisfaction Survey
  • If an out-of-state employee is not enrolled in a USC disability plan, they may not be eligible to receive disability benefits, unless they are paying into a private insurance.
    • States that offer Paid Family Leave Benefits:
      • California
      • New Jersey
      • Rhode Island
    • States that offer state mandated short term disability programs:
      • California
      • Hawaii
      • New Jersey
      • New York
      • Puerto Rico
      • Rhode Island
  • California law allows employees to pre-designate a personal medical doctor (MD) or doctor of osteopathic medicine (DO) to treat them, in the event of a work-related injury or illness if:
    • the employer offers group health coverage;
    • the doctor is the employee’s regular physician (either a physician who has limited his or her practice of medicine to general practice or who is a board-certified or board-eligible internist, pediatrician, obstetrician-gynecologist, or family practitioner), has previously directed the employee’s medical treatment, and retains the employee’s medical records;
    • prior to the injury the employee’s doctor agrees to treat the employee for work injuries or illnesses; and
    • prior to the injury, the employee provides USC a Pre-designation of Personal Physician Form, which indicates the employee wishes to treat with his/her own personal physician instead of an MPN doctor.
      • The pre-designation form may be faxed to USC’s Disability Management office, (213) 740-7305, at any time prior to the date of an injury.
If you have not done so already, there is still time to sign up for Manager’s A-Z Guide to Leaves. This workshop contains a lot of helpful information regarding leaves, workplace accommodations, and workers’ comp. The workshop highlights recent changes to disability benefits as of January 1, 2018 and will give managers insight into what our process is internally for handling such requests.
 
Registration is open for the following dates and times in TrojanLearn, search for “HR Essentials: Manager’s A-Z Guide to Leaves”:
  • October 23, 2018: 10:00am – 12:00pm @ESH Trojan Room  
We have also launched our Lunch & Learn series. Encourage your staff to sign up on TrojanLearn and attend this series. It is a perfect opportunity to receive answers to their specific questions regarding the following topics:
  • Medical Leave
  • Workers’ Compensation
  • Paid Family Leave
  • Workday Lab  
TrojanLearn can be found on the USC Employee Gateway.
Our mailing address is:
3434 S. Grand Ave. CAL 302
Los Angeles, CA 90007

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