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Passphrase Update for USC NetID 

USC ITS has announced that (as of 11/30), the next time you change your USC NetID password, you will need to create a new passphrase of 16 to 64 characters. This change is part of the university’s ongoing efforts to protect your USC accounts and university systems from hacking attempts.

What is my USC NetID password?

Your USC NetID password is the credential that you use to access central USC online tools and resources, including the secure wireless network, MyUSC, Blackboard, and Workday. You may also use it to access school- or unit-based online resources.

What is a passphrase?

Passphrases are typically longer than passwords, less restrictive in terms of character requirements, and easier to remember, as they can be a sentence, phrase, or series of words.

What happens next?

The next time that your USC NetID password or passphrase expires, you will need to create a passphrase that is between 16 and 64 characters. You will no longer have to include a combination of capital and lowercase letters or letters and numbers. There are two primary restrictions:

  • You may not use your USC NetID username as part of your passphrase.
  • You may not reuse your USC NetID password/phrase.

Can I change my password sooner?

While you will not be required to create a longer passphrase until your current password expires, we encourage you to select a stronger passphrase at your earliest convenience.

You may change your password at any time. To change your USC NetID passphrase, go to www.usc.edu/changepassword and follow the on-screen instructions. You can also reach this site by clicking or tapping the Change Your Password link in the Popular Logins section of the ITS website.

Getting help

If you have questions or concerns, email security@usc.edu. If you need assistance with your passphrase, contact the ITS Customer Support Center at consult@usc.edu or (213) 740-5555.

And remember – you should never share your passphrases with others. USC will never request your passphrase over the phone or by email.

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*Please note that Workday Requisition Training is currently only available for Student Affairs and a select group of Provost clients*

Geoffrey Chu is our December Star Player of the Month!

Geoffrey is a Senior Web Developer for Provost IT. The Provost IT team deals with different types of technology for several major departments under the Office of the Provost. Geoffrey, as a Senior Web Developer, plays a critical role for design, implementation, and development of different projects in the area of web and database design. Geoffrey is also an expert at recruiting. Geoffrey has excellent customer support skills in addition to his knowledge of different products to fulfill customer needs. His willingness and eagerness to help clients continues to go above and beyond expectations. We are proud to have him as a member of our team!

Congratulations Geoffrey!

If You Are Receiving SSI Benefit Payments...

If you are receiving Social Security payments while working and have applied for disability benefit payments, those payments may be offset by the Social Security payments you are receiving. This offset will reduce your disability benefit payment, even if you are enrolled in the supplemental disability plan.

Our Payroll Office Is Now On Campus!

Students no longer have to commute to the CAL Building for check pick up or onboarding!

Where

  • UPC campus - Figueroa Building (FIG), Suite 109
  • 3535 South Figueroa (Enter the building in the back near McCarthy Way Parking Structure)
Office Hours
  • Tuesday – Thursday
    • 9AM – 4PM
  • Monday & Friday
    • By Appointment only 
Contact Information

CAL Employees
The check pick up and onboarding process will remain in CAL.

Training Info
Training Info

2019 Disability Rate Updates! 

Because California is increasing its disability taxable amounts, contribution maximum limits and benefit maximum limits – and since USC mirrors the state plan – the university is also increasing limits for the USC Basic Disability Plan in 2019. There are no changes to the USC Supplemental Plan, which has no contribution maximum (benefits are based on years of employment). Refer to the Disability page for details.

To review your disability plan enrollment, log into Workday, click on “Benefits” and in the “View” column click on “Benefit Elections,” or review on your latest your payslip. (You may access Workday from the Employee Gateway – click on the Workday icon in the popular links near the top.)

Note that all changes made to your disability plan choices during the recent open enrollment period will take effect on January 1, 2019.

If you have any questions, please contact the HR Service Center at uschr@usc.edu or (213) 821-8100.

Please use the following list to help determine the appropriate contact for an issue:

  • HR: Issues regarding leaves, employee relations, recruiting, hiring, staffing, reclassification, and training
  • Payroll: Issues regarding pay, timesheets, payment elections, and paychecks
  • Controllership & Finance: Issues regarding procurement cards, travel cards, petty cash, reimbursements, hiring independent contractors, and ordering promotional items
  • Planning & Design: Issues regarding Project Initiation requests, additional space, off-campus leases, and resource management

HR Partner

Kimberly Clarke, HR Partner
clarkek@provost.usc.edu 
(213) 821-3185

Payroll

Brenda McGrew, Payroll Coordinator
provpr@usc.edu
(213) 821-3184

Controllership & Finance- Pacific Asia Museum

Gretchen Lees, Senior Accounting/Financial Manager
glees@usc.edu
(213) 821‑2260

Controllership & Finance- Fisher Museum of Art

Kay Allen, Associate Director
kallen@usc.edu
(213) 740-4561

Planning & Design

Jamaal Hibbert, Administrative Assistant
jhibbert@provost.usc.edu
(213) 821-2833

Provost IT

helpdesk@provost.usc.edu 
(213) 821-0009

HR Partner

Victor Lewis, Senior HR Business Partner
lewisvic@usc.edu 
(213) 821-8161

Payroll - Doheny, Library Security, and Music Library

Brenda McGrew, Payroll Coordinator
provpr@usc.edu
(213) 821-3184

Payroll - Departments other than Doheny, Library Security, and Music Library

Amber Bartlett, Payroll Coordinator
provpr@usc.edu
(213) 821-3049

Controllership & Finance

Gretchen Lees, Senior Accounting/Financial Manager
glees@usc.edu
(213) 821‑2260

Planning & Design

Jamaal Hibbert, Administrative Assistant
jhibbert@provost.usc.edu
(213) 821-2833

 

HR Partner

Kimberly Clarke, HR Partner
clarkek@provost.usc.edu 
(213) 821-3185

Payroll

Brenda McGrew, Payroll Coordinator
provpr@usc.edu
(213) 821-3184

Controllership & Finance - Office of Research

Leena Mathew, Director
lmathew@provost.usc.edu
(213) 821‑8080

Controllership & Finance- USC Stevens Center for Innovation

Lisa Andaleon, Director of Operations and Finance
andaleon@usc.edu
(213) 740‑7249

Controllership & Finance- Departments other than Office of Research & USC Stevens Center for Innovation

Christine Rahn, Associate Vice Provost, Academic Operations
davischr@usc.edu
(213) 740‑2837

Planning & Design

Jamaal Hibbert, Administrative Assistant
jhibbert@provost.usc.edu
(213) 821-2833

Provost IT

helpdesk@provost.usc.edu 
(213) 821-0009

HR Partner

Trina Wallace, Assistant Director, Human Resources
trinawal@usc.edu
(213) 821-2931

Payroll - Engemann Student Health Center and Recreational Sports

Shantel Gentle, Payroll Coordinator
provpr@usc.edu
(213) 821-3195

Payroll - Departments other than Engemann Student Health Center & Recreational Sports

Carla Williams, Payroll Coordinator
provpr@usc.edu
(213) 821-7001

Controllership & Finance

Frank De Los Reyes, Senior Accounting/Financial Manager
frankd@usc.edu
(213) 821‑8063

Planning & Design

Jamaal Hibbert, Administrative Assistant
jhibbert@provost.usc.edu
(213) 821-2833

Our mailing address is:
3434 S. Grand Ave. CAL 302
Los Angeles, CA 90007

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