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Fellow Albuquerque residents,

Today, I declared a local public health emergency due to the novel coronavirus, joining dozens of states and local governments, including the City of Rio Rancho and Bernalillo County, to dedicate additional resources for our response to an outbreak that the World Health Organization has formally designated as a global pandemic. 
Click image to watch personal message from Mayor Keller
This emergency declaration allows the City to allocate funds for the coronavirus response and request additional resources from the state and federal government. This declaration does not:
• Limit the sale or transfer of firearms
• Prohibit the sale of liquor
• Close streets
• Declare a curfew  

Yesterday, we convened a series of virtual meetings with public safety officials, business leaders and the Volunteers Advisory Board to discuss the impacts on this public health emergency on Albuquerque. 

The best way to slow the spread of COVID-19 is to practice proactive social distancing. it is crucial that people avoid large gatherings, stay home if possible, and order food from restaurants to-go. 

The symptoms of COVID-19 are similar to the flu, with fever, coughing, and trouble breathing. The City is urging those who believe they are experiencing symptoms to call the New Mexico Department of Health hotline at 1-855-600-3453.

The latest information on City facilities, programs and events will be continuously updated on our website

We are a strong and resilient community and I know that we will get through this challenge together, as One Albuquerque.

Mayor Tim Keller
Read More

All across the state, New Mexicans are stepping up to do what is right for the community--from supporting our small business, to suspending utility disconnections. Here's what is being done in Albuquerque and throughout New Mexico:

Mayor Keller Encourages Residents to Support Local Businesses to Ease the Impact of the Coronavirus Outbreak

Our Economic Development Department has created a business resource guide, encourages Burqueños to buy gift cards, order takeout or delivery, and buy local online and offline.

Federal, state and local governments are working to step in with financial assistance and other policy measures. Until more resources are made available, there also are some small ways that individuals, if they have the means, can help their favorite small businesses stay afloat. To learn more about what Albuquerque Residents can do to support local business, click the "Learn More" button below.

The City of Albuquerque Economic Development Department has put together a guide of tips and resources for businesses and organizations navigating through the Coronavirus that can be found here. The guide also includes links to resources at the State and Federal level. The guide will be regularly updated as more information and resources become available, check back often.

Learn More

Mayor Keller Announces Ways for Community to Help During Coronavirus Response

Utilizing city related foundations to help public safety and most vulnerable  

As federal, state and local governments respond to the coronavirus, many Albuquerque residents are asking how they can help. While many in-person volunteer opportunities are suspended due to social distancing, there are still ways to make a difference. This coming week, Mayor Keller will be virtually convening the City’s Volunteers Advisory Board to help coordinate efforts and City-related foundations will be distributing money to critical programs.

Ways to Help

ABQ RIDE Steps Up to Help Students Get to Meal Pickup Sites Free

We're making it easier for students to get Grab & Go meals while APS schools are closed. As of Monday, March 16 and until Albuquerque Public School students are back in school, students 18 years of age and younger can ride free on all ABQ RIDE fixed route buses. As always, students age 10 and under must be accompanied by an adult on the bus.

A list of schools participating in the distribution of Grab & Go meals can be found by clicking the button below.

Grab & Go Locations

Major Utilities Update on COVID-19

Water Authority Response to Covid-19 Public Health Emergency

As the COVID-19 (coronavirus) public health emergency evolves, the Water Authority wishes to assure customers that it has contingency staffing plans in place to ensure continuity of water and sewer service.

Furthermore, the utility is taking the following steps in the interest of public health:

  • Disconnections for non-payment will be suspended until further notice

  • Those personnel who are able will be required to work remotely until further notice

  • In-person payment locations at One Civic Plaza (5th and Marquette), our West Side office (4700 Irving Blvd. NW) and Plaza Del Sol (600 2nd St. SW) will remain staffed and open, with “social distancing” measures in place. However, the Water Authority asks that customers avoid in-person visits if at all possible and make payments by mail, over the telephone by calling 842-WATR (9287), or via our online payment system (

More Info

PNM to Suspend Disconnections During Covid-19 Outbreak

During this time of uncertainty, PNM wants our customers to be certain of one thing: We are in this together, and PNM is here to help. To support our customers who may be experiencing financial hardship because of the growing concern over COVID-19, we will temporarily be suspending disconnections for non-payment. To learn more about this, and the many other steps PNM is taking to ensure that customers have the certainty of electric service, please visit
Learn More

NM Gas Company Protecting Customers, Employees

At New Mexico Gas Company, the health and safety of customers, employees and the communities we serve is our priority. We are prepared for the Coronavirus pandemic and taking steps to help customers – and to prevent the spread of the virus as we continue to provide vital service to New Mexicans. Essential work will continue, and the company will, as always, respond 24/7 to gas leaks and emergency calls. Our employees stand ready to serve customers and provide customer support by phone and online.

Learn More

Latest from NM Department of Health

The Department of Health, the governor and City officials encourage all residents to practice social distancing procedures: stay home, particularly if you are sick. 

New Mexicans who report symptoms of COVID-19 infection, such as fever, cough, or shortness of breath, should call their health care provider or the NMDOH COVID-19 hotline immediately (1-855-600-3453).  

New Mexicans who have non-health-related questions or concerns can also call 833-551-0518 or visit, which is being updated and finalized as a one-stop source for information.

More from NMDOH
Be Sure to Follow Mayor Keller on social media!
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