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From all of us at Swan!


What a year we have all had... please continue reading for important updates ahead of 2021

A VIDEO REVIEW OF 2020 AND LOOK AHEAD TO 2021 FROM CLINICAL DIRECTOR CARYS ROBERTS:

No, our Clinical Director Carys does not think she is the Queen... but she does have some very important things to say in addition to the Service Updates below.

So grab a Cuppa and a Biscuit to listen... (it also includes a blooper in the middle!)

NB: ignore the background flickering slightly - she tried to be festive!

IMPORTANT SERVICE UPDATES FOR 2021:


Carys' Diary - Thursdays


To enable Carys to see more patients, whilst maintaining staff and client safety she will be doing assisted treatment sessions on Thursdays from 3pm.

This means if you are booked in on a Thursday with Carys you will be seeing her first, then she will delegate part of your treatment to her assistant Abbie.

Abbie is a fully qualified clinician and Carys will not be delegating any parts of treatment she is not confident Abbie is capable of providing.

This doubles the amount of appointments with Carys on Thursdays, and is something we are looking to roll out with other clinicians to create greater availability by Easter 2021.



Pilates

No F2F Classes currently

121 F2F Sessions Available
Virtual Classes Available

Full Service Update 


Podiatry / Chiropody

Moving to Thursday evenings

No restrictions currently
All sessions can be booked online:

Swan Online Bookings


Osteopathy

No restrictions currently

Wednesday afternoons/evenings

Book Online


Hypnotherapy 

Virtual Initial Assessments
F2F Currently Available
Thurs/Fri/Sat

Book Virtual Assessment Online


Open Gym Access

Our gym can remain open for rehabilitation needs - and we have had several clients successfully booking online and coming in to use it independently.

All users must be assesed first by one of our Clinicians and a rehab plan created, as well as paying via Direct Debit (£15/month)

Book Online Here

Online Bookings and Payments

Please see below some useful videos that take you through our Online Booking and Payments procedures:

Online Bookings, and Payments at the point of booking Online
Online Payments - paying ahead of appointments booked, crediting your own, or someone else's account
We are taking a much needed break from the 23rd December - 4th January.

HOWEVER - WE HAVE EMERGENCY ONLY APPOINTMENTS ON TUESDAY 29TH DECEMBER WITH TOM AND CARYS.

IF YOU NEED AN APPOINTMENT DURING THAT TIME PLEASE CALL OR EMAIL AND WE WILL GET BACK TO YOU.
Thank you for helping Swan survive 2020 - see you in the New Year!






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Swan Physio Ltd · The Keele Centre · Three Mile Lane · Keele, Staffs ST5 5HH · United Kingdom

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