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Virtual Innovation Lab:
Monday - Thursday:  10:00 a.m. - 6:30 p.m.
Friday:  10:00 a.m. - 3:00 p.m.
Saturday:  11:00 a.m. - 3:00 p.m.

On Campus Hours: Room E230
Monday - Thursday: 10:00 a.m. - 5 p.m
Friday:  10:00 a.m. - 3:00 p.m.

On campus hours are subject to change due to campus restrictions.Check for updated information.

AIDE Updates

January 19th, 2022

Message from Associate Dean

Hi Everyone,

Welcome back to Spring 2022! I hope that everyone took some time and rejuvenated, ready to take on the next semester. Our team has been busy ensuring student and faculty resources are updated and ready for use.

As we continue to navigate the ever-changing landscape of how BHCC will deliver courses, our office has found that one of the best ways to help students is to post your syllabus and class meeting information in Moodle.

Throughout the last two years, we have seen a significant increase in the number of students using Moodle as a starting point for their course information. Even if you are not using Moodle, our department is happy to help you post the essential course information. If you send the syllabus and any meeting information to, we will put it in the Moodle shell for you!

AIDE is here to support you and your students throughout the semester. I encourage you to read our monthly newsletter for important updates on Moodle, Panopto, Digication, and OER. As always, if you have any questions or need additional assistance, you can email us or stop by our virtual office .

Happy Spring!!


AIDE Hours (Holiday & Spring 2022)

Virtual lab Hours

Extended Hours from Jan 24 - Feb 5

Mon - Thur : 7 a.m. - 7 p.m. 

Friday : 7 a.m. - 5 p.m.

Saturday : 10 a.m. - 3 p.m.

Regular Hours from Feb 7

Mon - Thur : 10 a.m. - 6:30 p.m.

Friday : 10 a.m. - 3 p.m.

Sat : 10 a.m. - 3 p.m.

On-Campus Hours

Regular Hours from  Jan 24

Mon - Thur : 10 a.m. - 5 p.m.

Fri : 10 a.m. - 3 p.m.

Vaccination Status

Proof of COVID19 vaccination is required if you register for on-campus courses or plan on visiting the campus in the spring. For more information go to

An invitation to learn the Panopto Video Platform

If you haven't done so, visit AIDE's Panopto Webinar and Recordings. We hope everyone using Panopto will at least watch the videos to understand some basics of using Panopto.

Panopto Service Status Updates

Sign up to receive service status updates from Panopto to find out if/when the Panopto site is down or experiences degraded performance. Subscribe now to receive updates.

Open Computer Lab & Study Spaces For Students

(Subject to change based on-campus access)



Type of Space



Charlestown Campus

Open Computer Lab

D 121-A and
D 121-B

Monday - Friday
8 a.m. - 6 p.m.

Charlestown Campus

Open Study Space

Room C 202

Monday, 1 - 6 p.m.

Tuesday, 12 - 6 p.m.

Wednesday, 2 - 6 p.m.

Thursday and Friday, 8 a.m.-6 p.m.

Chelsea Campus

Open Computer Lab

Room 418

Monday - Friday
8 a.m. - 6 p.m.

Chelsea Campus

Open Study Space

Room 410

Monday - Friday
8 a.m. - 6 p.m.

Professional Development Opportunities

Exploring Open Educational Resources PD opportunity with OLC

Join us, March 7- 11, 2022, for a week-long OER, Part I: Exploring Open Educational Resources professional development opportunity hosted by the Online Learning Consortium. Through this course, you will learn the basic principles of what OER is and how to apply it to your courses. Stipends are available for faculty up to $280 for completing deliverables. To sign up or questions,  please contact Ceit De Vitto,  

Community of Practice for Web Faculty

Join your fellow faculty teaching fully web based courses in a hybrid professional development opportunity. We will share web based teaching practices, discover new techniques for web based teaching, and reflect on how we can deepen our web based teaching. More information to come soon. To sign up or questions, please contact Meghan Callaghan,  

Webinars offered by AIDE partners

Many of our vendors offer introductory and advanced webinars about their products.  Explore the links below to learn more about each product.  These are unpaid professional development opportunities.  


Spring 2022 Moodle Course Shells: 

  1. Most Spring 2022 Semester Moodle course shells are now available to edit in Moodle. Faculty can access & edit their courses from the Moodle Dashboard by selecting the ”Future” tab. If you do not see your Spring Moodle courses, be sure to check the official start date of the course  in the Self-Service "Course Description." Mini II sections that begin on 3/28/2022 will be available to edit in Moodle on 2/14/22. 

  2. Most students gain access to their Moodle courses automatically on the first official day of class. Faculty can choose to make their Moodle courses visible to students before the first day. Learn how to “Show your course site” early. 

Import Moodle Content From Previous Semesters

Please check out our resources on How to Import Moodle Course Content.

Visit the Moodle Course Management page of the AIDE Resources ePortfolio for information about merging courses, adding ACE mentors, and much more! Contact us at if you have any questions. 

Extend Moodle Access past its official end date

If you need a Moodle course site to remain available - because you have students completing an IP or for any other reason, you can send the AIDE team an email and request extended access for your student(s). Learn how to Request an IP For Students.

Outlook Calendar Events

When creating an event in the Outlook Calendar Web App, a Microsoft Teams Meeting link is automatically embedded into the invitation. If you are using another platform to host a virtual meeting, such as Webex, it may be helpful to turn off this option. In this tutorial, you will learn how to turn off Microsoft Teams for events created in the Outlook Calendar Web App. Review our Turning Off Microsoft Teams in the Outlook Calendar Web App document to learn how to disable the feature.


Integrate your WebEx Meetings into your Moodle courses

The WebEx Education Connector allows BHCC Faculty & Staff to seamlessly integrate Webex virtual meetings into their Moodle courses. It is an efficient and convenient way to use various WebEx tools without having to add student emails to an invitation list, or requiring them to actively "go" to different sites. Learn more about the integration.

WebEx Webinar (Formerly known as WebEx Events)

The latest update to Webex included adding “Webex Webinars” (formerly Webex Events) to the WebEx dashboard. This feature allows faculty and staff to create WebEx sessions with limited attendee interactions, as well as many of the advanced features you’re familiar with from Webex Meetings. 

WebEx Webinar does not have breakout rooms, attendees cannot easily unmute themselves and attendees do not have camera access. To learn more about WebEx Webinars, please 

WebEx FAQ's

Q: I can't find the Breakout session for my class meetings set up through the WebEx connector?

A: Breakouts need to be added manually to WebEx connector sessions.

Q: I get the error message, "Your WebEx authorization has expired. Please reauthorize WebEx ", when I try to create my class meetings using the WebEx Connector in Moodle?

A: Please go to your WebEx Connector, sign out of the application, and sign back in to fix the issue.

Q: Why do my students get the access denied error message when joining my class?

A: Students can only join Remote WebEx class sessions as a guest. They will not be able to join if they are "sign-in" or "login."

If you require students to host their WebEx meeting sessions, students can sign in through and not to compose their meetings.

Did you know you can access most BHCC apps from the Onelogin Portal? 

That's right, you can access your Moodle (referred to as Moonami), Digication ePortfolio, Panopto, and WebEx accounts all from one place. The BHCC Onelogin Portal is a great link to bookmark in your browser. Access the portal now:

Want to catch up on important AIDE updates?
You can check out our recent editions online.

Have you visited our AIDE Resources ePortfolio?
Discover many helpful tutorials and tips in the AIDE resources ePortfolio.
Bookmark this site! We'd love your suggestions and ideas
(and volunteers who are willing to share content).

AIDE Website
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