Important Information Regarding
Container Contamination Reduction
NASA Services recently concluded a two-year educational phase regarding container contamination reduction. This Optimization Period phase included an intense effort to educate recycLA customers on how to properly manage recycling materials to help increase recycling and decrease trash in our landfills. Thanks to the continued efforts of our customers and our Zero Waste Specialists, we can be successful in this initiative as contamination instances continue to decrease.
  • On May 1, 2021 NASA Services reverted back to the contamination procedures as provided in the original Welcome Packet in accordance with the recycLA contract.
  • A container will be considered contaminated if it contains more than 10% SOLID WASTE or 10% ORGANICS, individually or combined, in the BLUE BIN, and more than 10% non-ORGANIC materials in the GREEN BIN.
  • Bins that are deemed contaminated more than once in a 12-month period will be subject to a contamination fee as indicated in the 2021 additional customer fees and charges sheet.
We welcome you to view this information via our online Welcome Packets at

Feel free to contact the LA Sanitation Customer Care Center at 1-800-773-2489 if you have any questions or concerns regarding contamination, want to request on-site training on proper sorting of recycling and/or organics, or if you are interested in signing up or increasing your recycling and/or organic services.

A copy of the 2021 additional customer fees and charges sheet is included in the Welcome Packet link.
Click Here for the Online Welcome Packet

We're here to answer your questions. Call recycLA customer care: 1-800-773-2489.
Download our comprehensive Service Guide. Click here to share it too.
NASA is one of SoCal's top providers of waste disposal and recycling services. Learn more here.
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As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services and activities.

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