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August 2019

How Does Working with Family Influence Your Business Operations?

Renee Galloto's Retail Observer article reminds us that "We tend to be shorter on patience with our own family members than with unrelated employees, and we find it easier to criticize each other's performance and decisions."
What's your experience with working with relatives? How do you keep it professional?

Tell us more about your thoughts on the issue! Leave your comments on our Facebook post here.

But first, read Renee's full article in the Retail Observer here.

Are You Ready for the Future of Smart Kitchens?

Global Smart Kitchen Appliances Market valued approximately $982.97 million in 2018 is anticipated to grow with a healthy growth rate of more than 29.10% over the forecast period 2019-2026. 

Read the Report Summary Here

Customer Support Resources: Why HE Washing Machines Use Less Water

Have you had customers complain that their washer isn't filling with enough water? Here's a great video to share with customers explaining why a HE Washer uses less water. 
Your Support of UASA
Helps the Appliance Repair Trade
One of the key benefits of joining a trade association is the ability to support the mission of the organization and possibly influence legislation that affects the industry. Here's a list of six more reasons to support trade associations.

Our Board Members work alongside other Industry Leaders to influence change in the following ways:

  • Provide Continued Education for Appliance Repair Technicians
  • Advocate for Trade Education Programs for High School & College Students
  • Reach Government Influencers in Education & Labor Departments
  • Influence Manufacturers and Extended Warranty Providers for the Betterment of the Trade
  • Provide Ongoing Education for Technicians, Business Owners, and Admins
Support Your Trade Association
Become a Member
Did You Know?
Members Can Display Our Logo On Their Website.

Download the Members Only Logo Here

Don't forget to add your business to the United Appliance Servicers Association's Business Directory. It's free to Members: Add My Business Now

How to Pay Your Field Service Technicians: Hourly or Commission or Both

Over the years, Fred’s Appliance has tried several different compensation models including hourly and commission. One could argue the best compensation for both the employee and the employer is 100% commission. The technician is directly rewarded for productivity. Entry-level technicians are sometimes able to produce as much, if not more than the seasoned technicians, and are able to reap compensation for same. The negative to commission is the pay volatility. A new hire (and even a veteran) can experience wildly different pay week to week. This causes stress with your new hires, and that’s the last thing you want to do when investing in training.  

Read Full Article Here.

United Appliance Servicers Association's
Annual Service Training Institute

Get five days of intensive training on the latest appliance technology & business practices!
Join us in St Pete Beach, FL, January 19-23, 2020
Register for 2020 ASTI Now

Are You Struggling with Reputation Management?

United Appliance Servicers Association now offers a review management tool to help its members improve their online reputation. 

⭐️ Improve Your Rating on Google, BBB, Facebook, and more!
⭐️ Get New Reviews Daily
⭐️ Improve Your Search Engine Optimization
⭐️ Respond to Reviews
⭐️ Monitor All Your Reviews from One Dashboard
Learn More About Reputation Management

Get Social


Members-Only Discounts

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United Appliance Servicers Association · 3501 N Southport Ave Ste 199 · Chicago, IL 60657-1475 · USA