Situation in Japan

Aug 11, 2020
We are writing to update you with our current situation. Please check the following and let us know if we could be of any help!

Travel Restrictions

As of August 11th, Japan denies entry from 146 countries and regions. The measures of strengthened quarantine (stay at the hotel for 14 days) and suspension of Visa exemption are extended until the end of August. Also, for the time being, all passengers need to take the PCR tests upon arrival and wait for the results. For the official announcement of our border control, please refer to the Ministry of Foreign Affairs.
From August 5th, Japan allows the return of all foreign nationals who have valid visa statuses and had left Japan before the entry ban was imposed for their country (including international students and workers). They have to take the PCR test within 72 hours before departure.
For more information, please visit the following website:

Important Updates

For the domestic market, with the nationwide travel campaign, people are encouraged to travel with high caution. NTA has launched an English website about the campaign. Please note this discount is only for residents in Japan including foreign nationals.
Go To Travel Campaign (NTA website) Go To Travel Campaign (NTA website)
We also assist returnees. Considering Quarantine measures at the airport (sent in the previous email), we can arrange the private transfer and hotel stay for 14 days for Japanese nationals overseas who are returning to Japan. For the prices, please check our services (PDF). 

At NTA Tokyo

As we shared in previous emails, major bus tours have been canceled until the end of September. Please check our list of canceled tours
The Japanese government has not yet mentioned when they will welcome foreign tourists. With this situation, for FIT (individual travelers), we will not charge you for the cancellation fee until 21 days before the arrival date. We are checking all the bookings by arrival dates. Please inform your clients and let us know their final decision.
If you need further information, please do not hesitate to reach out to us! We would like to share our situation and discuss future services! 

Email NTA Email NTA

NTA Emergency Team

Available 24 hours a day, 7 days a week


Phone: English & Japanese: +81-50-3646-5925

Chinese: +81-50-3646-9371

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