Situation in Japan

Sep 4, 2020
We are writing to update you with our current situation. Please check the following and let us know if we could be of any help!

Travel Restrictions

As of September 4th, Japan denies entry from 159 countries and regions. The measures of strengthened quarantine (stay at the hotel for 14 days) and suspension of Visa exemption are valid until further notice. Also, for the time being, all passengers need to take the antibody tests upon arrival and wait for the results. For the official announcement of our border control, please refer to the Ministry of Foreign Affairs (Aug 30).
From September 1st, all foreign nationals who have residence status are allowed to re-enter Japan regardless of their visa type or when they left Japan.
For more information, please visit the following websites:

At NTA Tokyo

Please feel free to contact us to help returnees. We can arrange the private transfer and hotel stay for 14 days for Japanese nationals overseas who are returning to Japan. For the prices, please check our services (PDF revised). 
The Japanese government has not yet mentioned when they will re-open the borders for tourists. With this situation, for FIT (individual travelers), we will not charge you for the cancellation fee until 21 days before the arrival date. We are checking all the bookings by arrival dates. Please inform your clients and let us know their final decision.

Domestic Market

The nationwide travel campaign (only for residents in Japan) started one month ago and the Ministry of Land, Infrastructure, Transport, and Tourism announced that this campaign has already covered 4.2 million nights of stay. NTA arranges tours with this discount and supports travelers to plan a trip. Please take a look at our websites for details!
English English
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Italiano Italiano
中文 中文
If you need further information, please do not hesitate to reach out to us! We would like to share our situation and discuss future services! 

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NTA Emergency Team

Available 24 hours a day, 7 days a week


Phone: English & Japanese: +81-50-3646-5925

Chinese: +81-50-3646-9371

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