State of technology
💉 Many vaccination appointment booking services are failing to meet citizen needs – cue justifiable frustration at portals crashing, servers needing a reboot etc (more on our blog soon). Worse than this, Propublica says many American systems assume users are able-bodied, literate, English-speaking, car owners who have access to devices and know how to use them. Case in point: cute Twitter thread but why is this person in New York having to help so many at-risk people by booking their vaccinations for them?
Reminds me of this exchange about the gulf between life-changingly useful services and very-fun-to-have convenience.
💭 Nice collection of opinions and predictions on the state of behavioural design. Torben Emmerling nails is when he says, “In 2020, I was particularly reminded of the extraordinary context-dependency of human behaviour.” Context is everything when trying to understand and predict behavioural patterns.
🇳🇴 Nordic Institute for Interoperability Solutions (NIIS) has launched the X-Road emissions calculator project. Their hope is that X-Road will become the ‘most sustainable data exchange layer solution in the world' and that it will align its operational model with the climate and sustainable development goals. Watch this space. Full report here.
🌆 The backlash against the concept of a 'smart city' began some time ago (Who should own public data? What about my privacy? etc) and this post by City Monitor explains why a nervousness around big technology companies, as well as reduced funding following the pandemic, might mean smart cities of the future are already a thing of the past.
🎤 In May 2020, Facebook announced the 20 members who will sit on an independent board that will make decisions relating to content moderation. Listen to Radiolab’s episode on Facebook’s Supreme Court which covers how this body came to be, what power it really has and 'how the consequences of its decisions will be nothing short of life or death.’ Episode runs in conjunction with this New Yorker feature. Meanwhile, board member Alan Rusbridger says the board will ask to see Facebook’s algorithm. Good luck with that.