Shelter shifting to appointment only. Thrift store open normally for now.

Appointment-Only Adoptions & Intake as of March 20th

With the news about coronavirus (COVID-19) changing rapidly, Salem Friends of Felines is taking precautions to ensure the health and well-being of our pets and people. Starting Friday, March 20, all animal adoptions and intakes will be by appointment only. Our shelter will be closed to the general public, except to those with appointments.

If you are interested in adopting a pet, please schedule an appointment with our Adoptions Team by calling 503-362-5611 or email:

If you need to surrender an animal or bring in a stray, please go to our website and fill out an intake request form. Our Team will get back to you as soon as possible. 

Other Shelter Services and Events

SFOF is canceling or postponing group events at the shelter for the time being. This includes all youth programs, our volunteer orientation, and community outreach events. Please check back for additional information and subscribe to our mailing list for updates as they become available. 

In addition, Salem Friends of Felines Thrift Store is operating under usual business hours. Our staff has increased cleaning and disinfection protocols to ensure a safe shopping experience for all customers. For questions about hours and donations, please call the store directly at 503- 689-1759.

The well-being of our animals, our staff, our volunteers, and the communities we serve remains our top priority. Thank you for your continued understanding, support, and cooperation.

FAQ About COVID-19 and Shelter Operations

What if I already have an appointment to adopt or surrender a pet?

We are not making changes to existing appointments, including those on Friday, March 20. If you have questions about your current appointment, please contact our Intake team by calling 503-362-5611 or emailing

 What can I expect during my adoption or intake appointment? 

Plan to arrive five minutes before your scheduled appointment. A member of our Adoptions or Intake Teams, depending on your appointment type, will meet you at the front door and walk you through your shelter visit. To ensure we follow recommended health guidelines, we request you limit your party to no more than two people. Visitors will have access to handwashing stations and sanitizer.

We want to adopt a pet! What steps should we take before making an appointment?

Thank you for considering adoption! We are excited to help you find the perfect four-legged addition to your family. As we adjust shelter operations to address COVID-19, our adoption process looks a little different right now. First, we encourage you to look at our adoptable cats online before calling our Adoptions Team. Read through their profiles and biographies to learn more about the specific pet. Consider if that pet is the right fit for your lifestyle and family. Make a short list of the animals who might be a good fit for your family.

Next, give us a call at 503-362-5611 or email 

Our Adoptions Team will walk you through our pre-adoption counseling and interview process, as well as address questions and help identify the best fit for your family. Then, we’ll schedule you an appointment to meet your potential furry friend. Please note that we’re expecting high call volumes during this time of change. Our team will do our best to respond to everyone within 24 hours, but we request your patience and kindness during this stressful time. We encourage you to call back or email us at if we’re unable to answer your call immediately. 

I need to return an SFOF adopted cat. How do I make an appointment?

We’re accepting animals by appointment only, and we anticipate a very full shelter. SFOF is asking owners who are not facing an immediate crisis to hold their pets for up to four weeks, and to surrender at a later date. For any pet owners who need to surrender immediately due to an emergency situation, please schedule an appointment with our Intake Team by calling 503-362-5611. Our mission is to keep as many pets with their families as possible. To accomplish this, we are happy to work with families on a case-by-case basis to provide support and resources.

I found a stray cat. Can I bring it into the shelter?

Please call our Intake Team at 503-362-5611 or fill out an Intake request form found on our website. We are addressing stray animals on a case-by-case basis as the situation develops. Thank you in advance for your understanding!

What else is SFOF doing to prevent the spread of COVID-19?

To ensure our shelter remains a safe and healthy environment for all visitors, SFOF already follows comprehensive cleaning and sanitation guidelines every day. We are taking additional precautions to prevent the spread of any illness. This includes increasing our sanitation of high-touch surfaces, asking staff and volunteers to stay home if they feel ill, rescheduling upcoming events and large group visits, and making sure disinfectants are readily available throughout the building. In addition, we have plans in place to make sure pets at SFOF are cared for in the event of an emergency. 

Can animals get COVID-19 and spread it to humans?

According to the Centers for Disease Control and Prevention and the World Organization for Animal Health, there is no evidence that companion animals can spread the virus. There is also no evidence of people catching the virus from companion animals. It’s always a good idea to wash your hands after being around animals.

How can I make sure that my family and pets are prepared for an emergency?

Rising concerns around COVID-19 are an important reminder about emergency preparedness. We encourage you to use this opportunity to review your household’s emergency plan and ensure your four-legged family members are prepared as well. These are good steps to follow:

  • Ensure your pet’s microchip information is current and he or she is wearing a legible form of identification
  • Ensure you have an adequate amount of food and supplies in case you must stay home for an extended period
  • Keep your veterinary’s contact information readily available, as well as copies of your pet’s medical and vaccine records
  • Identify a trusted friend, family member, or neighbor who can provide temporary pet care in case of emergency

For additional information on incorporating your animal into your family’s emergency preparedness plans, check out this guide from the ASPCA as well as this information from the CDC.

Where can I find more information about COVID-19?

We recommend the following resources for additional reading about the novel coronavirus (COVID-19) and how you can help protect the pets and people in your life:

How can I help?

First, thank you for thinking of shelter animals during this time! You can always support SFOF by making a donation online, by mail to 980 Commercial St SE, Salem OR 97302, or over the phone by calling 503-362-6511. You can also help by purchasing essential supplies through our Amazon Wishlist. Your donations help us meet ever-changing needs to ensure that we can keep pets safe and healthy in the face of uncertainty. 

Our team is working hard to address the rapidly changing situation, and there is a chance we might need families to open their homes to animals in need of immediate foster placement. If we reach capacity, this help will be critical. To learn more about upcoming fostering opportunities, subscribe to our mailing list.

Thank you for helping us continue serving our furry friends during this time of uncertainty.

Best regards,

Salem Friends of Felines


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