MACROKIOSK, a leading digital technology company across Asia, will continue operating as usual within normal business hours amidst the current COVID-19 pandemic.

You have our assurance that all of our consumer and technical support remain unaffected and you can expect the same high standards of service from our team. This is to ensure that all customers and end users will have uninterrupted experience of our digital solutions, which have become even more essential in our daily lives during this time.

As an ISO27001 certified company, MACROKIOSK has swiftly activated our Business Continuity Plan (BCP) to ensure the health, safety and well-being of all employees within the entire MACROKIOSK group while allowing core business operations to continue.

In the meantime, we’re closely monitoring the situation while we continue to duly adhere to the recommendations and policies imposed by the local governments of each of the 14 countries and regions in which we have presence in.

For service and support, please direct it to our dedicated business consultant, contact us directly through the official contact details published on our website or call our Technical Support Line (operates 24 hours a day, 7 days a week).

Thank you and Stay Safe

Dato’ Kenny Goh, Dato’ Henry Goh & Mr. CS Goh 

Enhance Customer Engagement The Digital Way

When customers are spending less time out and about, digital solutions are the crucial way in which businesses can continue to keep them engaged while improving customer satisfaction, enhance brand awareness and increase customer retention.

The advances in digital technology and changes in user behaviour are gradually altering the digital engagement space. Users expect companies to adapt the latest digital engagement trends and tools, which results in better customer retention and increased brand loyalty.

Here’s how your business can adopt the latest digital solutions to achieve your business objectives:

Targeted Engagement

Design and create campaigns based around two-way engagement with your customers. Have them actively interact and talk to you and your brand/company.

Be With Your Customers

Communicate with your customers on their favourite platforms. Every customer has their own preferred messaging tool. Reaching out to them on channels they are comfortable with is a great way to relate better with your customers and increase the chances of them responding to you.

The Digital Touch

Reach a larger customer segment using digital channels. There is a plethora of digital tools and solutions that you can use to increase your customer engagement and satisfaction. Just remember to choose the right solution for your business to better engage with your customers.

Enlighten your digital engagement knowledge here or let’s talk now to explore digital solutions that fits your business.



From left: Mr. Joe Ong (Senior Manager, Strategic Marketing, Global Business) speaking at the showcase.

MACROKIOSK in partnership with WORQ presented a showcase titled ‘WhatsApp Business: The Customer Engagement Trend’ in Kuala Lumpur recently. The showcase enlightened WORQ members of how they can leverage on MACROKIOSK BOLD. solutions, to engage, enhance and improve communication with customers.

Let’s talk now on how you can integrate BOLD. solutions in your business.



MACROKIOSK is Asia’s leading digital technology company with a strong global presence. We are at the forefront of delivering innovative digital products and solutions that are scalable, secure and highly adaptable to businesses and individuals in the digital economy.
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