Payment Plans Available for Paying Off Debt
Throughout the pandemic, electricity customers were protected from having their power turned off due to nonpayment. However, those protections ended on September 30, 2021. While PG&E has stated they will not resume disconnections until 2022, businesses should make a plan to manage their electricity bill and if needed, pay off debt.
Small businesses with balances more than 60 days past due were automatically enrolled in PG&E’s COVID Relief Payment Plan. Details of this payment plan can be found on PG&E’s website.
Large commercial customers with overdue balances should call their PG&E representative or PG&E customer service to request a payment plan. Payment plans typically divide your outstanding balance over 12 months with 1/12 due each month (in addition to current charges). Any payment plan you set up with PG&E will include charges owed to SJCE.
PG&E may resume its collection process, including disconnections, as early as January 2022. If you need help with your electricity bill, please contact our team. We are here to help.