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Wishing you a happy and safe holiday season
and a prosperous 2022!

SJCE Service Will Be Even Cleaner in 2022

We’re here to help as all electricity customers can expect higher bills

Yesterday the City Council set SJCE’s 2022 power mix and rates that will take effect January 1. For our standard service GreenSource, we will increase carbon-free content from 90% to 95% and renewable content from 55% to 60%. TotalGreen will continue to be an easy and cost-effective option for businesses to power their operations with 100% renewable energy.

However, power supply costs rose in 2021 and are expected to be high and volatile in 2022, causing more expensive bills for all consumers. This is due to the pandemic, drought, and other market factors. PG&E requested permission to increase their generation rates by as much as 35%. We will still offer competitively priced service options that give you cleaner power, local control, community programs, and more transparency and accessibility.

Our lowest cost service GreenValue will continue to cost the same as PG&E while a GreenSource total monthly bill will cost 12% more. Customers will not save money by opting out of SJCE.

We are here to help. Our Acting Account Services Manager Marcos Santiago and Deputy Director of Account Management and Marketing Joe Flores can help your business meet its energy, reliability, and sustainability goals or pay the lowest rates if cost is your number one concern. SJCE is taking action to improve stability and affordability for our customers, including exploring cost-of-service rates to minimize the rate fluctuations caused by PG&E.

Thank you for being a valued customer.

Powering a Carbon-Neutral San José by 2030

Last month, San José became the largest US city to pledge to reach net-zero greenhouse gas emissions by 2030 from electricity; fuel use in buildings, transport, and industry; and waste.

As the City’s local clean energy provider and a pillar of the City’s climate action plan, SJCE will be instrumental to achieve this goal. This is how we’re making progress toward this ambitious goal:

  • Two renewable energy projects that we’ve invested in on behalf of our customers have reached commercial operation (more below), with more coming online next year.
  • In 2022, our standard service GreenSource will be 95% carbon-free and 60% will come from renewable energy sources, double the California utility average.
  • In 2020, GreenSource’s emissions factor was 0.0806 MT CO2e/MWh. Our emissions factor will continue to decrease as we increase the carbon-free content in GreenSource.

SJCE Ringing in 2022 by Putting Nearly 300 MW of New Renewables and Storage on the Grid

We’re excited to announce that two SJCE renewable energy and storage projects have come online. Our 62 MW solar plus storage project in Kern County will guarantee 16 hours of renewable energy every day, seven days a week. In New Mexico, our first investment in wind has also begun producing emission-free power. With its complementary generation profile, the wind project will deliver power around the clock. This will be especially important in the early evening hours when demand is high but renewable energy supply is low.

As our customer, you are contributing to projects that are cleaning up the California grid. Projects like these will also support SJCE’s ability to provide long-term rate stability.

For more information and updates on our investments in renewable energy, storage, and reliability, visit our Energy Sources and Reliability webpage.

Payment Plans Available for Paying Off Debt

Throughout the pandemic, electricity customers were protected from having their power turned off due to nonpayment. However, those protections ended on September 30, 2021. While PG&E has stated they will not resume disconnections until 2022, businesses should make a plan to manage their electricity bill and if needed, pay off debt.

Small businesses with balances more than 60 days past due were automatically enrolled in PG&E’s COVID Relief Payment Plan. Details of this payment plan can be found on PG&E’s website.

Large commercial customers with overdue balances should call their PG&E representative or PG&E customer service to request a payment plan. Payment plans typically divide your outstanding balance over 12 months with 1/12 due each month (in addition to current charges). Any payment plan you set up with PG&E will include charges owed to SJCE.

PG&E may resume its collection process, including disconnections, as early as January 2022. If you need help with your electricity bill, please contact our team. We are here to help.

Energy Efficiency Incentives for Businesses Coming Soon

San José businesses can look forward to new incentives for energy-efficient upgrades starting next year through new local programs administered by SJCE. Customers who operate small commercial buildings like restaurants, offices, and schools will be able to use funds to upgrade heating, ventilation, and air conditioning (HVAC), refrigeration, and hot water distribution systems. These upgrades will lower electric bills, reduce emissions, and make businesses more comfortable.

SJCE leveraged state funds to secure $5.6 million to implement two new energy efficiency programs, one for businesses and one for single-family homes, for three years. The program will aim to serve at least 100 businesses per year.

Stay tuned for details on the program launch!

Copyright © City of San José 2021, All rights reserved.

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