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Swim Academy FAQ’s

 
When are swimming lessons returning? 
Are the lesson times still the same?
I am a little nervous about returning during the Covid pandemic, what measures have you got in place to keep everybody safe?
  • Lessons no longer run back to back and now have a 5 minute gap before and 10 minute gap afterwards to allow for cleaning of all touch points, equipment and cubicles between lessons
  • Only one timeslot of children are allowed into the changing village at one time, to allow for social distancing
  • Class sizes have been reduced to allow for social distancing
  • All staff and parents are required to wear face masks in communal areas
  • Children will be taken through the pre-swim showers prior to their lesson
  • Where possible only one parent should bring their child to lessons
  • The spectator area in the café is setup to cater for social distancing and extra space has been made available outside for spectating
 
My direct debit was collected in January, will I be getting this refunded? 
  • As we could not halt the January 2021 direct debit collection, this payment will be used to cover your membership fees from Monday 12 April to Tuesday 11th May 2021The period from Wednesday 12th May to Monday 31st May will be charged at 50% of your normal membership fee and will be collected on Tuesday 4th May.
I cancelled my direct debit at the bank, can I re-join?
  • Cancelling your direct debit will have cancelled your child’s Swim Academy membership with us. Please contact Lewis on junior@kingsfitness.co.uk if you would like to be added to the waiting list for lessons. Numbers are currently limited due to government restrictions. We aim for more spaces to become available from September 2021.
I need to move my child’s lesson day or time, how do I do this?
  • Please call our reception team on 01934 744393 who will be able to do this for you over the phone.
I want to enrol my child into the swim academy, have you got spaces?

Pre school or aqua babes/tots lessons – please call reception on 01934 744939 and you can sign up to lessons over the phone.
  • Stages 1-10 – please email Lewis on junior@kingsfitness.co.uk who will be able to add you to our waiting list. We are able to work through this list now, so we will be I touch as soon as possible!
  • Kingfishers swimming club - please email Lewis on junior@kingsfitness.co.uk who will be able to get a trial session booked in for you.
I would like to enquire about 1:1 swimming lessons?
  • Please speak to our reception team when you are in the centre or send an email to reception@kingsfitness.co.ukand we will be able to send you details of the available swimming teachers for you to contact.

Junior activity FAQ’s
Gymnastics, Dance and Judo


When are activities starting back up?
  • After school gymnastics – W/C Monday 12th April
  • Preschool gymnastics – W/C Monday 19th April 
  • After school dance – W/C Monday 12th April
  • Judo – Non-contact sessions from W/C 7th June and full Judo from W/C 21st June
     
I am a little nervous about returning during the Covid pandemic, what measures have you got in place to keep everybody safe?
  • There will be a 15-minute gap in-between sessions to minimise crossover of children/parents and allow time for cleaning of equipment and touchpoints. 
  • Class sizes will be reduced from 15 to 12 to allow for social distancing
  • Temperature checks will be taken upon arrival for children, parents and instructors
  • Hand gel stations are available throughout the centre for you and your child to use before and after the session
  • Sessions will initially be focused on basic movements, fun and fitness to minimise use and sharing of equipment
     
Where will sessions be running?
  • Gymnastics classes will be running in the brand new studio 2.
  • Dance classes will be running in the same studio as before (which is now studio 3).
     
Is there anywhere for me to sit and watch?
  • Seating will be made available for parents with children under the age of 8 in either studio 1 or 4 (next to studio 2 in which the session will be running). We kindly ask other parents to wait in the café (extra seating has been made available outside the café) or in your car.
     
What time is my child’s session?
I paid for sessions prior to lockdown that I haven’t used yet, what happens to these?
  • Any sessions that were remaining on your child’s account will still be there as before and will start to be used from the dates above when sessions start back up.
     
I want to book a place for a class, have you got spaces available?
  • We are taking bookings on our gymnastics and dance classes and are running a promotion - BUY 5 SESSIONS AND GET 5 FREE up until Sunday 18th April. To book a space please call our reception team on 01934 744939. 
Copyright © 2021 Kings Fitness, All rights reserved.

Our mailing address is:
Kings Fitness
Kings Fitness & Leisure
Station Road
Cheddar, Somerset BS27 3AH
United Kingdom

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